42 customer support and success jobs are open in Chicago, IL, on employers' own career pages, from 21 employers. The three employers with the most openings are Stripe, Robinhood and Publicis Groupe Holdings B.V, with 18 of the 42. 40 percent of these postings list a pay range. The middle half of listed pay runs from $129,211 to $190,000, with a median of $157,000. 9 percent are fully remote. A typical posting has been open 30 days.
Illinois requires employers to list a pay range in many postings, so the pay figures here come from the employers' own ranges.
Applications here go through Greenhouse (59%), Workday (23%), iCIMS (9%), Lever (5%).
Open customer support and success jobs
Publicis Groupe Holdings B.V
Chicago, IL · Posted Oct 16
Lead, Client Success
Seen todayNew this week
As a Lead, Client Success, you will act as a pivotal individual contributor, owning client & agency relationships and driving the strategic adoption of…
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Oldcastle BuildingEnvelope
Chicago, IL · Posted Oct 15
Customer Service Representative
Seen todayNew this week
The position is focused on servicing customers and entering orders into our system, reviewing orders for accuracy, answering incoming calls from our existing…
Publicis Groupe Holdings B.V
West Chicago, IL · Posted Oct 14
Customer Service Representative
Seen todayNew this week
The Customer Service Representative (CSR) will be responsible for providing excellent customer service to automotive dealer clients within an assigned…
Wolters Kluwer Health, LLC.
Chicago, IL · Posted Oct 13
Customer Success Associate Director - Healthcare SaaS
Seen todayNew this week
The Customer Success AD is a senior individual contributor responsible for driving customer outcomes, value realization, and strategic partnership across a…
Cato Networks
Chicago, IL and 3 more places · Posted Oct 12
Customer Success Manager
$140,000 to $180,000 a yearSeen todayNew this week
As a Cato Customer Success Manager , you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal.
Workday
Chicago, IL · Posted Oct 12
Revenue Operations Director, Global Customer Success
$176,000 to $264,000 a year40% above the median listed hereSeen todayNew this week
Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve…
Hiscox
Remote · Posted Oct 9
Senior Complex Claims Specialist, PL & Specialty Severity
Seen todayRemote
Here, you’ll be part of an energetic and innovative group, with the chance to help shape insurance products and collaborate with business leaders throughout…
C.H. Robinson
Posted Oct 9
Key Customer Success Manager
Seen today
Robinson is seeking a Key Customer Success Manager to join our Robinson Managed Solutions (RMS) team.
Veeva
Chicago, IL · Posted Oct 8
Customer Success Manager - Commercial Content
$100,000 to $160,000 a year17% below the median listed hereSeen todayRemote
As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Commercial Content and Medical Vault applications.
Veeva
Chicago, IL · Posted Oct 8
Customer Success Manager - Quality
$100,000 to $160,000 a year17% below the median listed hereSeen todayRemote
As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Quality applications.
Publicis Groupe Holdings B.V
Chicago, IL · Posted Oct 8
Senior Manager, Change Management & Customer Experience Transformation
$156,000 to $224,000 a year21% above the median listed hereSeen today
The role will partner closely with product teams, designers, technologists, and business stakeholders to ensure that transformation initiatives are not only…
Publicis Groupe Holdings B.V
Chicago, IL · Posted Oct 8
Senior Associate, Change Management & Customer Experience Transformation
$115,000 to $125,000 a year24% below the median listed hereSeen today
Publicis Sapient is seeking a Senior Associate, Change Management & Customer Experience Transformation to join our Customer Experience & Innovation Consulting…
Salesforce
Chicago, IL · Posted Oct 8
Customer Success Manager - Global Public Sector (State, Local Government and Education)
$123,100 to $227,000 a year11% above the median listed hereSeen today
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving…
JLL
Chicago, IL · Posted Oct 7
Customer Success Manager (Scaled & Digital)
Seen todayRemote
You will leverage data analytics and risk signals to proactively engage your portfolio, identifying at-risk accounts, surfacing expansion opportunities, and…
Stripe
Posted Oct 5
Customer Success Manager, Revenue Suite
Seen today
Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will…
Asana
Posted Oct 2
Digital & Scaled Customer Success Program Manager
$147,000 to $167,000 a yearSeen today
As a Digital & Scaled CS Program Manager, you will be a hands-on, technically adept owner of the build and execution layer of our Digital and Scaled CS program.
Sedgwick
Chicago, IL · Posted Oct 2
Claims Examiner - Workers Compensation | Dedicated Support
Seen today
By joining Sedgwick, you'll be part of something truly meaningful.
Okta
Chicago, IL · Posted Sep 30
Sr. Customer Success Manager
$151,000 to $207,900 a year14% above the median listed hereSeen today
We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.
Robinhood
Chicago, IL and 2 more places · Posted Sep 25
Customer Care, Program Manager
$128,000 to $150,000 a year11% below the median listed hereSeen today
The Customer Care, Government Products team supports industry-changing products in collaboration with the U.S.
Stripe
Posted Sep 25
Strategy & Operations Business Partner, Customer Success
Seen today
The Customer Success team oversees the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment.
Robinhood
Chicago, IL and 2 more places · Posted Sep 22
Overnight Customer Experience Representative, Advanced Services
Seen today
In your role as an Advanced Services Representative, you will be empowered to help our customers with some of their most complex issues.
Robinhood
Chicago, IL and 2 more places · Posted Sep 22
Overnight Customer Experience Representative, Active Trader
Seen today
In your role as an Advanced Services Representative, you will be empowered to help our customers with some of their most complex issues.
Stripe
Posted Sep 18
Customer Success Manager, Enterprise
$113,672 to $144,750 a year18% below the median listed hereSeen today
This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the…
Stripe
Atlanta, GA and 1 more place · Posted Sep 17
Manager, Customer Success Enterprise
Seen today
Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify.
Stripe
Posted Sep 17
Manager, Customer Success Manager
Seen today
Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify.
Wolters Kluwer Health, LLC.
Chicago, IL · Posted Sep 11
Customer Success Manager - Healthcare
Seen today
They serve as the lead Customer Success representative for strategic accounts within a geographic region of the United States and are responsible for ensuring…
Stripe
Chicago, IL · Posted Sep 10
Customer Success Manager, RFA
$208,021 to $225,300 a year38% above the median listed hereSeen today
This salary range represents the base salary range for the role and any sales commissions / sales bonuses targets, if applicable, would be in addition to the…
Fox Corporation
Chicago, IL · Posted Sep 2
Systems Support Engineer - Big Ten Network
Seen todayOpen 47 days
The Big Ten Network is currently seeking a highly skilled, adaptable, and detail-oriented Systems Support Engineer to join our broadcast engineering team.
Floor & Decor
Chicago, IL · Posted Aug 10
Customer Service Supervisor
Seen todayOpen 70 days
This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing…
Okta
Chicago, IL and 1 more place · Posted Aug 6
Principal Customer Success Manager - Dedicated
$224,000 to $308,000 a year69% above the median listed hereSeen todayOpen 73 days
We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.
AlphaSense
Posted Jul 24
Customer Success Associate
$70,000 to $85,000 a year51% below the median listed hereSeen todayOpen 86 daysEntry level
With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate…
Datadog
Chicago, IL · Posted Jul 22
Enterprise Customer Success Manager - Chicago
$90,000 to $120,000 a year33% below the median listed hereSeen todayOpen 88 days
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most…
Stripe
Chicago, IL and 3 more places · Posted Jul 14
Customer Success Manager, Radar
Seen todayOpen 97 days
This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes.
Robinhood
Chicago, IL and 2 more places · Posted Jun 23
Customer Experience Representative, Executive Office
Seen todayOpen 117 days
As a Customer Experience Escalations Specialist, you will investigate and resolve sensitive customer cases that require advanced problem-solving, sound…
Robinhood
Chicago, IL and 2 more places · Posted Jun 16
Customer Experience Representative, Active Trader
Seen todayOpen 124 days
In your role as an Advanced Services Representative, you will be empowered to help our customers with some of their most complex issues.
DoorDash USA
San Francisco, CA and 6 more places · Posted Jun 5
Director, Customer Experience Strategy & Operations
$170,000 to $250,000 a year34% above the median listed hereSeen todayOpen 135 days
DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how consumers, Dashers,…
Albi
Chicago, IL · Posted Jun 2
Customer Support Specialist
Seen todayOpen 139 days
We are hiring a Support Specialist to join our Customer Support team.
Robinhood
Chicago, IL and 2 more places · Posted Feb 2
Customer Experience Representative, Advanced Services
Seen todayOpen 258 days
In your role as an Advanced Services Representative, you will be empowered to help our customers with some of their most complex issues.
Albi
Chicago, IL · Posted Oct 30
Enterprise Customer Success Manager (CSM)
Seen todayOpen 354 days
Albi is seeking an experienced and strategic Enterprise Customer Success Manager to drive adoption, outcomes, and long-term success for our largest…
Oldcastle BuildingEnvelope
Alba, TX and 60 more places · Posted Oct 2
Join OBE As a Customer Service Representative
Seen todayOpen 381 days
We’re looking for Customer Service Representatives who thrive on solving problems, value precision, and bring a strong sense of reliability to the team.
AlphaSense
Posted Oct 2
Customer Success Manager, Corporate
$80,000 to $95,000 a year44% below the median listed hereSeen todayOpen 381 days
With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate…
Stripe
Chicago, IL and 1 more place · Posted Feb 12
Customer Success Manager
Seen todayOpen 614 days
This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes.
Who is hiring customer support and success in Chicago, IL
| Employer | Open jobs |
|---|---|
| Stripe | 8 |
| Robinhood | 6 |
| Publicis Groupe Holdings B.V | 4 |
| Albi | 2 |
| AlphaSense | 2 |
| Okta | 2 |
| Oldcastle BuildingEnvelope | 2 |
| Veeva | 2 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
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How many customer support and success jobs are open in Chicago, IL?
42 on Oct 18, 2026, from 21 employers, read from employers' own career pages. The number changes as employers post and close roles.
How much do customer support and success jobs in Chicago, IL pay?
40 percent of postings list a pay range. The median listed pay is $157,000 and the middle half runs from $129,211 to $190,000. A listed range is the employer's budget for the role, not an offer. Illinois requires employers to list a range in many postings.
Which employers are hiring customer support and success in Chicago, IL?
The employers with the most openings are Stripe (8), Robinhood (6), Publicis Groupe Holdings B.V (4). The full list is above.
How long do these postings stay open?
A typical posting has been open 30 days, and 34 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.