25 customer support and success jobs are open in North Carolina, on employers' own career pages, from 16 employers. The three employers with the most openings are Relay, Genesys and Carvana, with 10 of the 25. Few postings here state pay (4 of 25), so check the posting or ask early. The places with the most are Raleigh, NC (9); Charlotte, NC (3); Austin, TX (2). A typical posting has been open 33 days.
Applications here go through Greenhouse (57%), Workday (43%).
Open customer support and success jobs

Cengage Group
Posted Oct 16
Customer Success Consultant
Seen todayNew this week
As a Customer Success Consultant , you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory.
Add your resume and see how well you match each job.
Cisco
RTP, NC · Posted Oct 15
Customer Experience Customer Success Specialist I (Full Time) United States
Seen todayNew this week
In this role, you will play a pivotal part in ensuring our customers can confidently secure their AI infrastructure.
McKesson
Cary, NC · Posted Oct 14
Director, Customer Support and Call Center Operations
$116,200 to $193,600 a yearSeen todayNew this week
The Contact Center Director will be responsible for overseeing the daily operations of our contact center, managing a team of customer service…
Cisco
RTP, NC · Posted Oct 13
Digital Customer Success Specialist
Seen todayNew this week
This role is exciting because you are at the forefront of shaping and delivering impactful global customer success initiatives that drive significant business…

Lennar
Posted Oct 13
Customer Care Representative
Seen todayNew this week
The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment,…
SolarWinds
Austin, TX and 2 more places · Posted Oct 12
Customer Success Manager - SLED
Seen todayNew this week
We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others.
Carrier
Charlotte, NC · Posted Oct 9
HVAC Applied Equipment Technical Support
Seen today
This role supports customer service, distribution, and commercial teams by investigating ambiguous or incomplete information, identifying root causes,…
SolarWinds
Austin, TX and 2 more places · Posted Oct 7
Customer Success Manager - North America SLED
Seen today
We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others.

Tanium
Posted Oct 7
Customer Success Manager
$88,000 to $134,000 a yearSeen today
This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of…
Duke Energy
Huntersville, NC · Posted Oct 7
Sr. NDE Technical Support Specialist - VT - 1, 2, 3 Level III (McGuire Island)
Seen today
Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and…

Ameriprise
Charlotte, NC · Posted Oct 6
Licensed Customer Service Team Leader
Seen today
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024.
DoorDash USA
Atlanta, GA and 11 more places · Posted Oct 5
Client Success Manager, Scale, DoorDash for Business
$89,400 to $131,500 a yearSeen today
You'll be a proactive, solutions-oriented partner who delivers enablement and activation at scale through digital-first programs and remaining client facing…
Genesys
Posted Oct 1
Lead AI Solutions Architect, Customer Success
Seen today
We are now looking for a Lead AI Solutions Architect based in the North America to join us as a senior technical voice in complex customer programs.
Genesys
Posted Sep 24
Customer Success, Director
Seen today
This role directly influences revenue growth and customer outcomes by shaping how organizations realize the full potential of AI powered customer experience…
Genesys
Posted Sep 16
Principal AI Solutions Architect, Customer Success
Seen today
Supporting the newly launched Agentic AI Orchestration program , this role combines hands-on architecture and rapid prototyping with executive-level customer…
Dave & Buster's
Winston Salem, NC · Posted Sep 1
Customer Service - Winner's Circle Staff
Seen todayOpen 48 days
While performing the duties of this position, the Team Member will regularly be required to:
Relay
Raleigh, NC · Posted Aug 11
Customer Success Manager II- Specialty
Seen todayOpen 68 days
As a CSM in this sector, you will manage a highly varied book of business, requiring you to be a "flex-athlete" of various industries you support.
Pendo
Raleigh, NC · Posted Aug 7
Sr. Technical Support Engineer
$105,000 to $120,000 a yearSeen todayOpen 72 days
Technical Support Engineer, you will own customer issues end-to-end across Pendo’s web and mobile products, from triage and debugging to resolution,…
Relay
Raleigh, NC · Posted Jun 26
Senior Manager, Customer Success
Seen todayOpen 114 days
You will be both strategically sharp and operationally grounded, knowing when to engage directly on critical accounts and when to step back and ensure the…
Carvana
Raleigh, NC · Posted Jun 5
Customer Service Delivery Driver
Seen todayOpen 135 days
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week.
Relay
Raleigh, NC · Posted May 12
Enterprise Customer Success Manager
Seen todayOpen 159 days
This role is anticipated to have travel requirements up to 40%.
Relay
Raleigh, NC · Posted Apr 9
Customer Success Manager I - Hospitality
Seen todayOpen 192 days
This role is anticipated to have travel requirements up to 20%.
Carvana
Greensboro, NC · Posted Mar 11
Customer Service Delivery Advocate
Seen todayOpen 221 days
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week.
Relay
Raleigh, NC · Posted Feb 19
Customer Success Manager II - Industrial Markets
Seen todayOpen 241 days
This role is anticipated to have travel requirements up to 20%.
Oldcastle BuildingEnvelope
Alba, TX and 60 more places · Posted Oct 2
Join OBE As a Customer Service Representative
Seen todayOpen 381 days
We’re looking for Customer Service Representatives who thrive on solving problems, value precision, and bring a strong sense of reliability to the team.
Customer support and success jobs by place in North Carolina
| Place | Open jobs |
|---|---|
| Raleigh, NC | 9 |
| Charlotte, NC | 3 |
| Austin, TX | 2 |
| RTP, NC | 2 |
| Alba, TX | 1 |
| Atlanta, GA | 1 |
| Cary, NC | 1 |
| Greensboro, NC | 1 |
| Huntersville, NC | 1 |
| Winston Salem, NC | 1 |
Who is hiring customer support and success in North Carolina
| Employer | Open jobs |
|---|---|
| Relay | 5 |
| Genesys | 3 |
| Carvana | 2 |
| Cisco | 2 |
| SolarWinds | 2 |
| Ameriprise | 1 |
| Carrier | 1 |
| Cengage Group | 1 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
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How many customer support and success jobs are open in North Carolina?
25 on Oct 18, 2026, from 16 employers, read from employers' own career pages. The number changes as employers post and close roles.
Where in North Carolina are most customer support and success jobs?
Raleigh, NC (9); Charlotte, NC (3); Austin, TX (2).
Which employers are hiring customer support and success in North Carolina?
The employers with the most openings are Relay (5), Genesys (3), Carvana (2). The full list is above.
How long do these postings stay open?
A typical posting has been open 33 days, and 39 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.