215 remote customer support and success jobs are open in the US, on employers' own career pages, from 119 employers. Many remote jobs are limited to certain states, so check where you must live before you apply. 62 percent of these postings list a pay range. The middle half of listed pay runs from $86,800 to $162,500, with a median of $128,196. A typical posting has been open 26 days.
Fully remote jobs open to people in the United States. Hybrid roles and roles remote in another country are left out.
Applications here go through Greenhouse (33%), Ashby (25%), Workday (22%), Lever (12%).
Open customer support and success jobs
Showing the newest 50 of 215. See the rest in the app.
GitLab
Remote · Posted Oct 17
Manager, Customer Success
Seen todayNew this weekRemote
As a Manager, Customer Success , you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable…
GitLab
Remote · Posted Oct 16
Customer Success Architect
Seen todayNew this weekRemote
As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important customers, helping them connect our DevSecOps platform to…
GitLab
Remote · Posted Oct 15
Manager, Customer Success Engineering
$124,800 to $210,600 a year31% above the median listed hereSeen todayNew this weekRemote
As the Manager, Customer Success Engineers, you’ll lead a team of technical specialists who drive GitLab adoption and value realization at scale across the…
Where these remote jobs say they hire
| State | Postings that name it |
|---|---|
| California | 13 |
| New York | 10 |
| Texas | 6 |
| Virginia | 6 |
| Missouri | 4 |
| Oregon | 4 |
| Florida | 3 |
| Pennsylvania | 3 |
| Georgia | 2 |
| Massachusetts | 2 |
| Michigan | 2 |
| Arizona | 1 |
| Connecticut | 1 |
| District of Columbia | 1 |
| Hawaii | 1 |
Only postings that name states are counted: 56 of 215.
Who is hiring customer support and success in the US
| Employer | Open jobs | Typical posted pay |
|---|---|---|
| Samsara | 10 | |
| GitLab | 8 | $140,600 |
| Sedgwick | 8 | $87,500 |
| Veeva | 8 | $130,000 |
| OpenAI | 6 | $220,000 |
| ServiceNow | 6 | |
| Chainguard | 4 | |
| Mercury | 4 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
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How many customer support and success jobs are open in the US?
215 on Oct 18, 2026, from 119 employers, read from employers' own career pages. The number changes as employers post and close roles.
What counts as a remote job here?
A posting the employer lists as fully remote and open to people in the United States. We leave out hybrid roles and roles remote in another country.
Do I have to live in a certain state?
Some do. 56 of these 215 postings name the states they hire in. Read each posting for where you must live and whether pay changes with location.
How much do remote customer support and success jobs pay?
The median listed pay is $128,196; for all customer support and success jobs it is $110,450. A listed range is the employer's budget, not an offer. These are two facts side by side, not a claim that remote pays more or less.
How much do customer support and success jobs in the US pay?
62 percent of postings list a pay range. The median listed pay is $128,196 and the middle half runs from $86,800 to $162,500. A listed range is the employer's budget for the role, not an offer.
Which employers are hiring customer support and success in the US?
The employers with the most openings are Samsara (10), GitLab (8), Sedgwick (8). The full list is above.
How long do these postings stay open?
A typical posting has been open 26 days, and 20 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.