215 remote customer support and success jobs are open in the US, on employers' own career pages, from 119 employers. Many remote jobs are limited to certain states, so check where you must live before you apply. 62 percent of these postings list a pay range. The middle half of listed pay runs from $86,800 to $162,500, with a median of $128,196. A typical posting has been open 26 days.
Fully remote jobs open to people in the United States. Hybrid roles and roles remote in another country are left out.
Applications here go through Greenhouse (33%), Ashby (25%), Workday (22%), Lever (12%).
Open customer support and success jobs
Showing the newest 50 of 215. See the rest in the app.
Mercury
San Francisco, CA · Posted Oct 16
Senior Customer Support Service Delivery Program Manager
$154,200 to $192,800 a year35% above the median listed hereSeen todayNew this weekRemote
For the first 9-12 months, a significant majority of your work will focus on our growing BPO partnership.
Zscaler
Remote · Posted Oct 16
Principal Customer Success Portfolio Manager
$150,500 to $215,000 a year43% above the median listed hereSeen todayNew this weekRemote
In this role, you will lead the development, maintenance, and optimization of the Customer Success Portfolio across the Professional Services, Technical…
Jerry.ai
Richmond, VA · Posted Oct 16
Customer Service Agent (Remote, Tech Startup)
$39,520 to $43,680 a year68% below the median listed hereSeen todayNew this weekRemote
As a member in the Customer Operations team, some of your responsibilities could include:
Ōura
Remote · Posted Oct 16
Senior Manager, Customer Success
$170,000 to $200,000 a year44% above the median listed hereSeen todayNew this weekRemote
We are seeking an experienced, strategic, and results-driven Sr.
Zscaler
Remote · Posted Oct 16
Senior Product Support Engineer
$108,500 to $155,000 a yearSeen todayNew this weekRemote
As part of our global Customer Success Organization, you will be dedicated to delivering high-impact experiences and identifying innovative solutions for our…
WorkWave LLC
Remote · Posted Oct 16
Customer Success Manager
$90,000 to $100,000 a year26% below the median listed hereSeen todayNew this weekRemote
We are seeking an experienced, results driven strategic Customer Success Manager (CSM) to drive long term customer value, product adoption, portfolio…
Mercury
San Francisco, CA · Posted Oct 16
Customer Support Specialist
$48,100 to $58,400 a year58% below the median listed hereSeen todayNew this weekRemote
This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out.
Baxter
Remote · Posted Oct 16
Senior Manager, Customer Success
$136,000 to $187,000 a year26% above the median listed hereSeen todayNew this weekRemote
This is where your work makes a difference.
GitLab
Remote · Posted Oct 15
Manager, Customer Success Engineering
$124,800 to $210,600 a year31% above the median listed hereSeen todayNew this weekRemote
As the Manager, Customer Success Engineers, you’ll lead a team of technical specialists who drive GitLab adoption and value realization at scale across the…
Archy
Remote · Posted Oct 15
Manager, Customer Experience IT
$100,000 to $130,000 a year10% below the median listed hereSeen todayNew this weekRemote
As Manager of Customer Experience IT (CXIT), you will lead a team of Migration Technical Customer Support Specialists responsible for the critical technical…
LaunchDarkly
Remote · Posted Oct 15
Strategic Customer Success Manager
$171,200 to $235,400 a year59% above the median listed hereSeen todayNew this weekRemote
The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong…
Wrapbook
Remote · Posted Oct 14
Manager, Customer Support
$110,000 to $178,000 a year12% above the median listed hereSeen todayNew this weekRemote
We’re looking for a Manager, Customer Support to lead one of our Customer Support teams across Phone, Email, Live Chat, and SMS.
Ontic
Austin, TX · Posted Oct 14
Client Support Specialist
$65,000 to $75,000 a year45% below the median listed hereSeen todayNew this weekRemote
You'll spend most of your time interacting directly with clients and ensuring that they have an amazing experience using the Ontic platform!
Veeva
Boston, MA · Posted Oct 14
Head of Client Success and Delivery
$200,000 to $270,000 a year83% above the median listed hereSeen todayNew this weekRemote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Help Scout
Remote · Posted Oct 14
Sr. Customer Success Manager
$139,000 to $160,000 a year17% above the median listed hereSeen todayNew this weekRemote
It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you.
Jerry.ai
Orlando, FL · Posted Oct 14
Customer Care Associate - Retail & Hospitality Backgrounds Welcome (Remote)
$39,520 to $43,680 a year68% below the median listed hereSeen todayNew this weekEntry levelRemote
As a member in the Customer Operations team, some of your responsibilities could include:
Instructure
Remote · Posted Oct 13
Director, Customer Success
$160,000 to $185,000 a year35% above the median listed hereSeen todayNew this weekRemote
We are seeking a Director of Customer Success to lead our NORAM K12 Customer Success team.
Instacart
Remote · Posted Oct 13
Senior Manager, CPG Customer Success
$170,000 to $179,500 a year36% above the median listed hereSeen todayNew this weekRemote
As a senior leader within the Customer Success organization, you will play a pivotal role in building the future of our commercial organization.
Beam Up
Remote · Posted Oct 13
Founding Customer Success Manager
$80,000 to $130,000 a year18% below the median listed hereSeen todayNew this weekRemote
You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work.
Fieldguide
Remote · Posted Oct 12
Product Support Representative
$52,000 to $75,000 a year50% below the median listed hereSeen todayNew this weekRemote
As an early stage start-up employee, you’ll have the opportunity to build out the future of business trust.
Vida Health
Remote · Posted Oct 12
Client Success Partner Integration Manager
$120,000 to $140,000 a yearSeen todayNew this weekRemote
As a Client Strategy Partner Integration Manager at Vida, you will lead the end-to-end implementation of our strategic third-party benefits administration…
Amplify
Remote · Posted Oct 9
Project Manager, Customer Experience (Fixed-Term)
$85,000 to $95,000 a year30% below the median listed hereSeen todayRemote
As a project manager supporting the Customer Experience department at Amplify, you will lead and support complex, cross-functional projects, with an emphasis…
Pointclickcare
Remote · Posted Oct 9
Sr. Customer Success Manager
$118,000 to $132,000 a yearSeen todayRemote
Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their…
Sedgwick
Riverside, CA · Posted Oct 9
Workers Compensation Claims Examiner - CA | On-Site or Remote
$95,000 to $105,000 a year22% below the median listed hereSeen todayRemote
By joining Sedgwick, you'll be part of something truly meaningful.
Where these remote jobs say they hire
| State | Postings that name it |
|---|---|
| California | 13 |
| New York | 10 |
| Texas | 6 |
| Virginia | 6 |
| Missouri | 4 |
| Oregon | 4 |
| Florida | 3 |
| Pennsylvania | 3 |
| Georgia | 2 |
| Massachusetts | 2 |
| Michigan | 2 |
| Arizona | 1 |
| Connecticut | 1 |
| District of Columbia | 1 |
| Hawaii | 1 |
Only postings that name states are counted: 56 of 215.
Who is hiring customer support and success in the US
| Employer | Open jobs | Typical posted pay |
|---|---|---|
| Samsara | 10 | |
| GitLab | 8 | $140,600 |
| Sedgwick | 8 | $87,500 |
| Veeva | 8 | $130,000 |
| OpenAI | 6 | $220,000 |
| ServiceNow | 6 | |
| Chainguard | 4 | |
| Mercury | 4 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
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How many customer support and success jobs are open in the US?
215 on Oct 18, 2026, from 119 employers, read from employers' own career pages. The number changes as employers post and close roles.
What counts as a remote job here?
A posting the employer lists as fully remote and open to people in the United States. We leave out hybrid roles and roles remote in another country.
Do I have to live in a certain state?
Some do. 56 of these 215 postings name the states they hire in. Read each posting for where you must live and whether pay changes with location.
How much do remote customer support and success jobs pay?
The median listed pay is $128,196; for all customer support and success jobs it is $110,450. A listed range is the employer's budget, not an offer. These are two facts side by side, not a claim that remote pays more or less.
How much do customer support and success jobs in the US pay?
62 percent of postings list a pay range. The median listed pay is $128,196 and the middle half runs from $86,800 to $162,500. A listed range is the employer's budget for the role, not an offer.
Which employers are hiring customer support and success in the US?
The employers with the most openings are Samsara (10), GitLab (8), Sedgwick (8). The full list is above.
How long do these postings stay open?
A typical posting has been open 26 days, and 20 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.