22 customer support and success jobs are open in Boston, MA, on employers' own career pages, from 11 employers. The three employers with the most openings are Veeva, Datadog and Anthropic, with 13 of the 22. 77 percent of these postings list a pay range. The middle half of listed pay runs from $95,000 to $179,450, with a median of $130,000. 30 percent are fully remote. A typical posting has been open 34 days.
Massachusetts requires employers to list a pay range in many postings, so the pay figures here come from the employers' own ranges.
Applications here go through Greenhouse (57%), Lever (30%), iCIMS (4%), Workday (4%).
Open customer support and success jobs
Veeva
Boston, MA · Posted Oct 14
Head of Client Success and Delivery
$200,000 to $270,000 a year81% above the median listed hereSeen todayNew this weekRemote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Add your resume and see how well you match each job.
Okta
Boston, MA · Posted Oct 13
Sr. Customer Success Manager
$151,000 to $207,900 a year38% above the median listed hereSeen todayNew this week
We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.
Liberty Mutual
Boston, MA · Posted Oct 10
Senior Claims Specialist II (Construction Liability Bodily Injury and GL Property Damage)
Seen today
If you’re looking for a claims role where you can make a real impact, not just manage a desk, this is it.
Veeva
Boston, MA · Posted Oct 8
Customer Success Manager - Commercial Content
$100,000 to $160,000 a yearSeen todayRemote
As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Commercial Content and Medical Vault applications.
Veeva
Boston, MA · Posted Oct 8
Customer Success Manager - Quality
$100,000 to $160,000 a yearSeen todayRemote
As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Quality applications.
Tines
Boston, MA · Posted Oct 8
Technical Support Engineer I
$85,000 to $95,000 a year31% below the median listed hereSeen today
We’re excited about what’s next, and we’re looking for others to join us on our journey.
Saia
North Boston, MA · Posted Oct 6
Customer Care Specialist
Seen today
Delivers accurate documentation and timely assistance to strengthen customer relationships and improve operational efficiency.
Veeva
Boston, MA · Posted Sep 25
Technical Customer Service Associate
$35,000 to $65,000 a year62% below the median listed hereSeen todayEntry levelRemote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Anthropic
Boston, MA and 3 more places · Posted Sep 15
Manager, Customer Success - Commercial
$265,000 to $320,000 a year125% above the median listed hereSeen today
You'll directly coach and develop a team of ~5 CSMs, develop scalable motions to support the broader portfolio, while keeping strategic oversight of the…
Axon
Boston, MA · Posted Sep 15
Vice President, Customer Success
$205,200 to $328,320 a year105% above the median listed hereSeen today
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Anthropic
Boston, MA and 3 more places · Posted Sep 15
Manager, Customer Success – Strategic Consumer Tech
$265,000 to $320,000 a year125% above the median listed hereSeen today
As Manager, Customer Success - Strategic Consumer Tech, you'll lead the Customer Success Managers who cover our strategic consumer technology accounts,…
Datadog
Boston, MA · Posted Sep 14
Customer Success Associate (Portuguese Speaking)
$54,000 to $72,000 a year52% below the median listed hereSeen todayEntry level
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities…
RetinAI Medical
Boston, MA · Posted Sep 2
Clinical Site Support Specialist
Seen todayOpen 47 days
We are looking for an experienced clinician who is well versed in all aspects of ophthalmology.
Axon
Boston, MA · Posted Aug 26
Senior Customer Technical Support Representative
Seen todayOpen 53 days
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Datadog
Boston, MA · Posted Aug 24
Manager, Customer Success - Boston
$108,000 to $144,000 a yearSeen todayOpen 55 days
As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success.
Datadog
Boston, MA · Posted Jul 22
Enterprise Customer Success Manager - East
$102,000 to $110,000 a year18% below the median listed hereSeen todayOpen 88 days
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most…
Veeva
Boston, MA · Posted Jul 16
Customer Success Manager - CRM Suite
$75,000 to $115,000 a year27% below the median listed hereSeen todayOpen 94 daysRemote
Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business…
Veeva
Boston, MA · Posted Jul 8
Principal Customer Success Manager - Ostro
$115,000 to $175,000 a year12% above the median listed hereSeen todayOpen 102 daysRemote
We are looking for a Client Services expert to own key client relationships and drive innovative strategies that maximize ROI.
Nasuni
Boston, MA · Posted Jun 12
Senior Customer Success Manager
Seen todayOpen 128 days
Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data, combining storage and data services into a single hybrid…
Veeva
Boston, MA · Posted May 29
Senior Customer Success Manager - Ostro
$115,000 to $170,000 a year10% above the median listed hereSeen todayOpen 142 daysRemote
We're looking for a strategic Client Partner who thrives on building executive relationships, solving complex business challenges, and delivering measurable…
Oldcastle BuildingEnvelope
Alba, TX and 60 more places · Posted Oct 2
Join OBE As a Customer Service Representative
Seen todayOpen 381 days
We’re looking for Customer Service Representatives who thrive on solving problems, value precision, and bring a strong sense of reliability to the team.
Datadog
Boston, MA · Posted Aug 4
Commercial Customer Success Manager (Key Accounts)
$89,000 to $118,000 a year20% below the median listed hereSeen todayOpen 440 days
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through…
Who is hiring customer support and success in Boston, MA
| Employer | Open jobs | Typical posted pay |
|---|---|---|
| Veeva | 7 | $130,000 |
| Datadog | 4 | |
| Anthropic | 2 | |
| Axon | 2 | |
| Liberty Mutual | 1 | |
| Nasuni | 1 | |
| Okta | 1 | |
| Oldcastle BuildingEnvelope | 1 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
See your match score for these jobs. Upload your resume and we score each job against it, with the reasons, so you know which ones to spend time on. Free during beta. Create a free account
How many customer support and success jobs are open in Boston, MA?
22 on Oct 18, 2026, from 11 employers, read from employers' own career pages. The number changes as employers post and close roles.
How much do customer support and success jobs in Boston, MA pay?
77 percent of postings list a pay range. The median listed pay is $130,000 and the middle half runs from $95,000 to $179,450. A listed range is the employer's budget for the role, not an offer. Massachusetts requires employers to list a range in many postings.
Which employers are hiring customer support and success in Boston, MA?
The employers with the most openings are Veeva (7), Datadog (4), Anthropic (2). The full list is above.
How long do these postings stay open?
A typical posting has been open 34 days, and 30 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.