57 customer support and success jobs are open in Illinois, on employers' own career pages, from 33 employers. The three employers with the most openings are Robinhood, Stripe and Publicis Groupe Holdings B.V, with 16 of the 57. 37 percent of these postings list a pay range. The middle half of listed pay runs from $97,046 to $190,000, with a median of $139,000. The places with the most are Chicago, IL (29); Hoffman Estates, IL (3); Riverwoods, IL (3). 7 percent are fully remote. A typical posting has been open 23 days.
Illinois requires employers to list a pay range in many postings, so the pay figures here come from the employers' own ranges.
Applications here go through Workday (42%), Greenhouse (38%), iCIMS (12%), Lever (3%).
Open customer support and success jobs
Showing the newest 50 of 57. See the rest in the app.

Capital One
Riverwoods, IL · Posted Oct 16
Director of Customer Experience
$206,000 to $235,100 a year59% above the median listed hereSeen todayNew this week
As the Director of Customer Experience, you will occupy a critical leadership position tasked with architecting, executing, and scaling the holistic customer…

Capital One
Riverwoods, IL · Posted Oct 15
Executive Tech Support Specialist
$74,200 to $84,700 a year43% below the median listed hereSeen todayNew this week
Capital One is seeking an Executive Tech Support Specialist to perform and coordinate support of all tech related activities and initiatives for executives…

Baxter
Deerfield, IL · Posted Oct 15
Customer Service Representative II
$43,200 to $59,400 a year63% below the median listed hereSeen todayNew this week
This is where your work makes a difference.
U.S. Army Corps of Engineers, Department of the Army
Rock Island, IL · Posted Oct 13
Management Support Specialist (Project Manager)
$75,871 to $118,221 a year30% below the median listed hereSeen todayNew this weekFederal (USAJOBS)
You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.
Cato Networks
Chicago, IL and 3 more places · Posted Oct 12
Customer Success Manager
$140,000 to $180,000 a year15% above the median listed hereSeen todayNew this week
As a Cato Customer Success Manager , you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal.
Workday
Chicago, IL · Posted Oct 12
Revenue Operations Director, Global Customer Success
$176,000 to $264,000 a year58% above the median listed hereSeen todayNew this week
Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve…

Capital One
Riverwoods, IL · Posted Oct 9
Principal Client Support Specialist
$151,900 to $173,400 a year17% above the median listed hereSeen today
This role manages the administrative and operational certification workflow, focusing on Level 2 functional and security certification processes.
Veeva
Chicago, IL · Posted Oct 8
Customer Success Manager - Commercial Content
$100,000 to $160,000 a year6% below the median listed hereSeen todayRemote
As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Commercial Content and Medical Vault applications.
Veeva
Chicago, IL · Posted Oct 8
Customer Success Manager - Quality
$100,000 to $160,000 a year6% below the median listed hereSeen todayRemote
As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Quality applications.
Publicis Groupe Holdings B.V
Chicago, IL · Posted Oct 8
Senior Manager, Change Management & Customer Experience Transformation
$156,000 to $224,000 a year37% above the median listed hereSeen today
The role will partner closely with product teams, designers, technologists, and business stakeholders to ensure that transformation initiatives are not only…
Publicis Groupe Holdings B.V
Chicago, IL · Posted Oct 8
Senior Associate, Change Management & Customer Experience Transformation
$115,000 to $125,000 a year14% below the median listed hereSeen today
Publicis Sapient is seeking a Senior Associate, Change Management & Customer Experience Transformation to join our Customer Experience & Innovation Consulting…
Salesforce
Chicago, IL · Posted Oct 8
Customer Success Manager - Global Public Sector (State, Local Government and Education)
$123,100 to $227,000 a year26% above the median listed hereSeen today
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving…

Baxter
Deerfield, IL · Posted Oct 2
Senior Specialist Customer Service Training and Call Quality
$60,000 to $82,500 a year49% below the median listed hereSeen today
This is where your work makes a difference.

Okta
Chicago, IL · Posted Sep 30
Sr. Customer Success Manager
$151,000 to $207,900 a year29% above the median listed hereSeen today
We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.

Robinhood
Chicago, IL and 2 more places · Posted Sep 25
Customer Care, Program Manager
$128,000 to $150,000 a yearSeen today
The Customer Care, Government Products team supports industry-changing products in collaboration with the U.S.

Stripe
Chicago, IL · Posted Sep 10
Customer Success Manager, RFA
$208,021 to $225,300 a year56% above the median listed hereSeen today
This salary range represents the base salary range for the role and any sales commissions / sales bonuses targets, if applicable, would be in addition to the…
Wheels
Schaumburg, IL · Posted Sep 10
Customer Support Specialist
$40,500 to $56,700 a year65% below the median listed hereSeen today
As a Customer Support Specialist, you’ll be an essential part of that mission, ensuring every client and driver interaction reflects our high standards of…

Okta
Chicago, IL and 1 more place · Posted Aug 6
Principal Customer Success Manager - Dedicated
$224,000 to $308,000 a year91% above the median listed hereSeen todayOpen 73 days
We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.
Datadog
Chicago, IL · Posted Jul 22
Enterprise Customer Success Manager - Chicago
$90,000 to $120,000 a year24% below the median listed hereSeen todayOpen 88 days
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most…
Customer support and success jobs by place in Illinois
| Place | Open jobs |
|---|---|
| Chicago, IL | 29 |
| Hoffman Estates, IL | 3 |
| Riverwoods, IL | 3 |
| Deerfield, IL | 2 |
| Peoria, IL | 2 |
| San Francisco, CA | 2 |
| Schaumburg, IL | 2 |
| Alba, TX | 1 |
| Atlanta, GA | 1 |
| Downers Grove, IL | 1 |
| Itasca, IL | 1 |
| Niles, IL | 1 |
| Peru, IL | 1 |
| Rock Island, IL | 1 |
| Seattle, WA | 1 |
Who is hiring customer support and success in Illinois
| Employer | Open jobs |
|---|---|
| Robinhood | 6 |
| Stripe | 6 |
| Publicis Groupe Holdings B.V | 4 |
| Capital One | 3 |
| Albi | 2 |
| Baxter | 2 |
| Broadcom | 2 |
| Carvana | 2 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
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How many customer support and success jobs are open in Illinois?
57 on Oct 18, 2026, from 33 employers, read from employers' own career pages. The number changes as employers post and close roles.
Where in Illinois are most customer support and success jobs?
Chicago, IL (29); Hoffman Estates, IL (3); Riverwoods, IL (3).
Do customer support and success jobs in Illinois pay more than the US?
The median listed pay here is $139,000; across the US it is $110,450. Both come from postings that state pay, and a listed range is the employer's budget, not an offer.
Does Illinois require pay ranges in postings?
Yes, for many employers, those with 15 or more employees (in force 2025-01-01). Source: IDOL.
How much do customer support and success jobs in Illinois pay?
37 percent of postings list a pay range. The median listed pay is $139,000 and the middle half runs from $97,046 to $190,000. A listed range is the employer's budget for the role, not an offer. Illinois requires employers to list a range in many postings.
Which employers are hiring customer support and success in Illinois?
The employers with the most openings are Robinhood (6), Stripe (6), Publicis Groupe Holdings B.V (4). The full list is above.
How long do these postings stay open?
A typical posting has been open 23 days, and 33 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.
More
- Customer support and success jobs in California
- Customer support and success jobs in Texas
- Customer support and success jobs in New York
Federal jobs from USAJOBS, retrieved Oct 18, 2026. Second Summit is not operated, sponsored or endorsed by OPM.