36 customer support and success jobs are open in Massachusetts, on employers' own career pages, from 22 employers. The three employers with the most openings are Veeva, Carvana and Datadog, with 15 of the 36. 64 percent of these postings list a pay range. The middle half of listed pay runs from $80,394 to $145,000, with a median of $115,750. The places with the most are Boston, MA (21); Norfolk, MA (4); Camp Verde, AZ (2). 25 percent are fully remote. A typical posting has been open 33 days.
Massachusetts requires employers to list a pay range in many postings, so the pay figures here come from the employers' own ranges.
Applications here go through Greenhouse (48%), Lever (18%), Workday (15%), USAJOBS (10%).
Open customer support and success jobs
Veeva
Boston, MA · Posted Oct 14
Head of Client Success and Delivery
$200,000 to $270,000 a year103% above the median listed hereSeen todayNew this weekRemote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Veeva
Boston, MA · Posted Oct 8
Customer Success Manager - Commercial Content
$100,000 to $160,000 a year12% above the median listed hereSeen todayRemote
As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Commercial Content and Medical Vault applications.
Veeva
Boston, MA · Posted Oct 8
Customer Success Manager - Quality
$100,000 to $160,000 a year12% above the median listed hereSeen todayRemote
As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Quality applications.
RealPage, Inc.
Remote · Posted Sep 28
Customer Success Manager II
Seen todayRemote
The Customer Success Manager - Key Accounts is responsible for the performance, growth, and retention of a portfolio of high‑value enterprise customers within…
Veeva
Boston, MA · Posted Sep 25
Technical Customer Service Associate
$35,000 to $65,000 a year57% below the median listed hereSeen todayEntry levelRemote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Tenable, Inc.
Headquarters, MA · Posted Sep 15
Customer Success Manager
Seen todayRemote
As a member of the Customer Success team, this role will be responsible for the renewal and expansion for existing Tenable customers in our mid-size…
Veeva
Boston, MA · Posted Jul 16
Customer Success Manager - CRM Suite
$75,000 to $115,000 a year18% below the median listed hereSeen todayOpen 94 daysRemote
Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business…
Resource Innovations
Needham, MA · Posted Jul 16
Customer Service and Rebate Processing Specialist
Seen todayOpen 95 daysRemote
Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to join our growing dynamic team.
Veeva
Boston, MA · Posted Jul 8
Principal Customer Success Manager - Ostro
$115,000 to $175,000 a year25% above the median listed hereSeen todayOpen 102 daysRemote
We are looking for a Client Services expert to own key client relationships and drive innovative strategies that maximize ROI.
Veeva
Boston, MA · Posted May 29
Senior Customer Success Manager - Ostro
$115,000 to $170,000 a year23% above the median listed hereSeen todayOpen 142 daysRemote
We're looking for a strategic Client Partner who thrives on building executive relationships, solving complex business challenges, and delivering measurable…
Customer support and success jobs by place in Massachusetts
| Place | Open jobs |
|---|---|
| Boston, MA | 21 |
| Norfolk, MA | 4 |
| Camp Verde, AZ | 2 |
| Alba, TX | 1 |
| Andover, MA | 1 |
| Danvers, MA | 1 |
| Dedham, MA | 1 |
| Fall River, MA | 1 |
| Framingham, MA | 1 |
| Headquarters, MA | 1 |
| Needham, MA | 1 |
| North Boston, MA | 1 |
| Quincy, MA | 1 |
| Wellesley, MA | 1 |
Who is hiring customer support and success in Massachusetts
| Employer | Open jobs | Typical posted pay |
|---|---|---|
| Veeva | 7 | $130,000 |
| Carvana | 4 | |
| Datadog | 4 | |
| Anthropic | 2 | |
| Axon | 2 | |
| Five Below | 1 | |
| Genesys | 1 | |
| Indian Health Service, Department of Health and Human Services | 1 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
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How many customer support and success jobs are open in Massachusetts?
36 on Oct 18, 2026, from 22 employers, read from employers' own career pages. The number changes as employers post and close roles.
Where in Massachusetts are most customer support and success jobs?
Boston, MA (21); Norfolk, MA (4); Camp Verde, AZ (2).
Do customer support and success jobs in Massachusetts pay more than the US?
The median listed pay here is $115,750; across the US it is $110,450. Both come from postings that state pay, and a listed range is the employer's budget, not an offer.
Does Massachusetts require pay ranges in postings?
Yes, for many employers, those with 25 or more employees (in force 2025-10-29). Source: Chapter 149 Section 105F, AG guidance.
How much do customer support and success jobs in Massachusetts pay?
64 percent of postings list a pay range. The median listed pay is $115,750 and the middle half runs from $80,394 to $145,000. A listed range is the employer's budget for the role, not an offer. Massachusetts requires employers to list a range in many postings.
Which employers are hiring customer support and success in Massachusetts?
The employers with the most openings are Veeva (7), Carvana (4), Datadog (4). The full list is above.
How long do these postings stay open?
A typical posting has been open 33 days, and 30 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.
More
- Customer support and success jobs in California
- Customer support and success jobs in Texas
- Customer support and success jobs in New York
Federal jobs from USAJOBS, retrieved Oct 18, 2026. Second Summit is not operated, sponsored or endorsed by OPM.