Seen live Oct 23, 2026; first seen Oct 22, 2026.
Pay in context
Expeditors does not list pay for this role. 44 percent of customer support and success postings near Los Angeles, CA do; their median is $102,500.
How long it has been open
Posted Oct 21, 2026, 2 days ago, and seen on Expeditors' careers page today.
At 2 days old, it is under the 40-day median.
Expeditors' postings we have seen close took a median of 2 days.
Expeditors at a glance
Expeditors has 268 open postings that we can see, 9 in customer support and success; 5 percent list pay.
The application
Applying goes through SmartRecruiters.
This employer's system needs an account on their side; we guide you through the steps.
Seniority
The posting mentions 5+ years.
Place and cost of living
On site near Los Angeles, CA; prices in CA run 11 percent above the US average.
More customer support and success jobs near Los Angeles, CA that list pay
The customer support and success market near Los Angeles, CA
45 customer support and success postings near Los Angeles, CA are open right now, from 25 employers.
Half of them have been open 40 days or less.
From Expeditors' posting
This is Expeditors' own text, as published on its job board. We last checked it on Oct 23, 2026. Apply on Expeditors' site. We remove a posting when the employer closes it.
Position Schedule: Monday – Friday 7:30AM – 4:30 PM
Major Duties and Responsibilities
- A Brokerage CSR will be expected to ensure timely and accurate operations while providing exceptional customer service within the Brokerage Department.
- 3 to 5 years of Brokerage experience required
- Ensure a smooth and timely customs process flow for all customs related activities
- Daily execution of workflow and department metrics
- Transfer declaration information from commercial documents, or other sources into our customs entry system
- Accurate and timely data entry to allow for the build of a complete US Customs declaration
- Build and maintain strong relationships with the customers and government organizations
- Ensure compliance to regulations at all times, both internal and external
- Track and Trace shipments for valid data transmission to US customs and Partner Government Agencies
- Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
- Identify and manage exceptions while also identifying opportunities for continuous improvement
- Effectively manage and organize emails for timely follow up
Minimum Qualifications
- 3-5 years of Brokerage experience required
- Understanding of transportation and US Customs documentation
- High School Degree or equivalent required
- Successful candidates must pass a background check
- Must be legally authorized to work in the United States
- Must not require future sponsorship for employment visa
- Fluent in English, both written and verbal.
- Must have the ability to work overtime in support of the department’s needs
- Must be able to commute to the city of Torrance , CA
- Comfortable with numbers and basic mathematical skills
- Comfortable working in an office environment
Desired Qualifications
- Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience preferred but not required. We hire for attitude and train for skill.
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Strong desire to learn
- Sense of urgency and works well under pressure
- Immense attention to detail
- Team player mentality
- Good computer skills (Excel, Word, PowerPoint, Outlook, OneNote)
- Ability to communicate in Chinese is a plus
Reporting Structure
- Supervisor and Manager
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
The wage for this position is $20.00-$30.00 per hour. All your information will be kept confidential according to EEO guidelines.
- We recruit, train, and retain the very best logistics and technical experts the world over.
- We love to promote from within—more than 50 percent of our staff of more than 18,000 employees has been at Expeditors for five years or more.
- Our high retention rate is influenced our philosophy that our people are our greatest asset, we pride ourselves in hiring for attitude and training for skill.
For more information on the company, please visit our website
https://www.expeditors.com/careers