About the posting
“This position is in-office, in the city of Brea.”
Read the full posting on Service Champions' site
Seen live Oct 23, 2026; first seen Oct 22, 2026.
Pay in context
Service Champions does not list pay for this role. 44 percent of customer support and success postings near Los Angeles, CA do; their median is $102,500.
How long it has been open
Posted Aug 28, 2026, 56 days ago, and seen on Service Champions' careers page today.
At 56 days old, it is over the 40-day median.
Service Champions at a glance
Service Champions has 8 open postings that we can see, 1 in customer support and success; 13 percent list pay.
The application
Applying goes through Greenhouse.
Trailhead fills Greenhouse, Lever and Ashby forms on your computer; on the phone and on other systems it hands you your answers and your resume.
Seniority
The posting mentions 5+ years.
Place and cost of living
On site near Los Angeles, CA; prices in CA run 11 percent above the US average.
More customer support and success jobs near Los Angeles, CA that list pay
The customer support and success market near Los Angeles, CA
45 customer support and success postings near Los Angeles, CA are open right now, from 25 employers.
Half of them have been open 40 days or less.
From Service Champions' posting
This is Service Champions' own text, as published on its job board. We last checked it on Oct 23, 2026. Apply on Service Champions' site. We remove a posting when the employer closes it.
Apply on Service Champions' site
Service Champions is looking for a dedicated Customer Service Representative to join our team. We’re committed to providing excellent HVAC and plumbing services, and we need team members who share our focus on quality and customer satisfaction.
This position is in-office, in the city of Brea.
We ask that our candidates have open availability, as shifts can vary anytime between the following times:
- Monday–Friday: 8 a.m. to 7 p.m.
- Saturday: 8 a.m. to 5 p.m.
Key Responsibilities
- Manage a high volume of inbound and outbound calls to schedule appointments.
- Quickly identify client needs, provide solutions, and resolve concerns professionally.
- Accurately document client interactions while managing multiple tasks.
- Meet productivity goals and maintain high-quality service standards.
- Develop a working knowledge of our products and services.
Qualifications & Requirements
- 3–5 years of call center experience.
- HVAC or plumbing industry experience is a plus.
- Ability to type 45+ WPM while talking and multitasking.
- Proficient with Microsoft Suite; Service Titan experience is a plus.
- Strong communication, problem-solving, and customer service skills.
- Bilingual (Spanish) is a plus.
Benefits
- Competitive Pay with performance-based bonuses.
- Career Growth Opportunities – We promote from within.
- Comprehensive Benefits:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid vacation, holidays, and sick leave
- Positive Work Environment: Supportive and team-oriented.
Work Environment
This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.
#SCC
#SCC
Pay Range
$20 — $24 USD
About Service Champions
A career with Service Champions can change your life. Recognized as one of Orange County’s top places to work, many of our employees have shared that they love working here and the success it has brought them.
You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
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