About the posting
“Phoenix team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!”
Read the full posting on 1-800-GOT-JUNK?'s site
Seen live Oct 22, 2026; first seen Oct 22, 2026.
How long it has been open
Posted Oct 16, 2026, 7 days ago, and seen on 1-800-GOT-JUNK?'s careers page today.
At 7 days old, it is under the 22-day median.
1-800-GOT-JUNK? at a glance
1-800-GOT-JUNK? has 48 open postings that we can see, 13 in customer support and success; 0 percent list pay.
The application
Applying goes through Greenhouse.
Trailhead fills Greenhouse, Lever and Ashby forms on your computer; on the phone and on other systems it hands you your answers and your resume.
Place and cost of living
On site near Phoenix, AZ; prices in AZ run 1 percent above the US average.
The customer support and success market near Phoenix, AZ
30 customer support and success postings near Phoenix, AZ are open right now, from 14 employers.
Half of them have been open 22 days or less.
From 1-800-GOT-JUNK?'s posting
This is 1-800-GOT-JUNK?'s own text, as published on its job board. We last checked it on Oct 22, 2026. Apply on 1-800-GOT-JUNK?'s site. We remove a posting when the employer closes it.
Apply on 1-800-GOT-JUNK?'s site
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people .
Junk Removal and Customer Service
1-800-GOT-JUNK? Location: Tempe, AZ Pay: $24–$26+/hour (Profit Share + Tips + 15.50/hr base ) Job Type: Full-Time
Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Phoenix team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!
We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.
What We’re Looking For
- Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
- People Focused : Friendly and personable, dedicated to delivering outstanding service.
- Energetic : Physically fit and enthusiastic about engaging in hands-on tasks.
- Dependable : Reliable and hardworking, positively contributing to our team culture.
- Strong Communicator : Excellent problem-solving skills and organizational abilities.
Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.
- Create WOW moments through outstanding customer service
- Lead pricing conversations, close on-site sales, and deliver clear estimates
- Remove junk safely from homes and businesses
- Drive, navigate, and operate box trucks (training provided)
- Lift, carry, load, and maneuver items up to 75+ lbs
- Represent our brand with integrity, professionalism, and a sharp appearance
No prior junk removal experience required - we train you. Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.
Professional Growth: Our team members grow fast. Advancement pathways include:
- Certified Sales Lead
- People Development Lead
- Operations Lead
- Senior Sales
- Director of People Development
- Director of Operations
- General Manager
We promote from within whenever possible!
Pay: $24–$26+/hour (Profit Share + Tips + 15.50/hr base )
- Base hourly rate
- Tips
- Uncapped profit share & performance incentives
- Overtime
Schedule: Full-time: 4–5 shifts per week
- 1 mandatory weekend shift
- 3–4 weekday shifts
- Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs
- Must maintain availability for 4 weekdays + 1 weekend day every week
Company-Wide Standards (Required for All Roles)
DOT Medical Certification
- A valid DOT Medical Card is required for driving commercial vehicles.
- We’ll set it up and cover the full cost of obtaining your DOT Medical Certification.
Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.
- Experience a fun, fast-paced workday filled with diverse tasks and challenges.
- Career advancement pathways.
- Competitive compensation and performance-based bonuses
- Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
Full benefits package with Medical, Vision, Dental coverage and retirement options.
Our Mission Statement: Anything is possible. Invest in people. Change the world.
This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.
Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!