About the posting
“Client Success Managers maintain strong relationships with their assigned clients, ensuring they reach organizational goals for employee engagement through the Awardco software.”
Read the full posting on Awardco's site
Seen live Oct 23, 2026; first seen Oct 22, 2026.
How long it has been open
Posted Jun 15, 2021, 1956 days ago, and seen on Awardco's careers page today.
At 1956 days old, it is over the 52-day median.
Awardco at a glance
Awardco has 7 open postings that we can see, 3 in customer support and success; 0 percent list pay.
The application
Applying goes through Greenhouse.
Trailhead fills Greenhouse, Lever and Ashby forms on your computer; on the phone and on other systems it hands you your answers and your resume.
Seniority
Level: manager.
Place and cost of living
On site in Provo, UT area; prices in UT run 1 percent below the US average.
More customer support and success jobs in Provo, UT area that list pay
The customer support and success market in Provo, UT area
23 customer support and success postings in Provo, UT area are open right now, from 14 employers.
Half of them have been open 52 days or less.
From Awardco's posting
This is Awardco's own text, as published on its job board. We last checked it on Oct 23, 2026. Apply on Awardco's site. We remove a posting when the employer closes it.
Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.
We're looking for an ambitious self-starter to join our team as a Client Success Manager. Client Success Managers maintain strong relationships with their assigned clients, ensuring they reach organizational goals for employee engagement through the Awardco software. They maintain high-levels of client satisfaction while also identifying opportunities for growth.
What you will do
- Maintain a client renewal rate of 91% at all times
- Respond to each client request by the end of each day
- Work across departments to find innovative solutions to client needs
- Record all updates and client touchpoints in Salesforce each day
- Conduct regular check-ins with each client
- Maintain emotional and mental composure organizing and prioritizing tasks
- Explain complex issues in a simple and understandable way, both verbally and in writing
- Own a book of business with 100+ clients
What you will bring
- Excellent communication skills, both written and verbal
- Strategic problem solving
- Friendly, people-oriented personality
- Experience working in client relations preferred
- A Bachelors Degree
- Proven track record of success in each job you've held
Why Join Awardco
- One of the fastest growing companies in the Nation: 3x Inc. 500 , 2x Deloitte Technology Fast 500 , 2x Mountain West Capital Network Fast 100 , 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
- Great Place to Work certified, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces .
- A revolutionary, client-approved product .
- Leadership that listens .
- New 200,000 sq. ft. headquarters .
Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.