About the posting
“This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out.”
Read the full posting on Mercury's site
Seen live Oct 18, 2026; first seen Oct 17, 2026.
Pay in context
This posting lists $48,100 to $58,400 a year, a midpoint of $53,250.
The midpoint is higher than 5 percent of customer support and success postings in San Francisco, CA that list pay.
California has a pay transparency law: covered employers must include a pay range in a job posting. Which employers are covered depends on their size.
How long it has been open
Posted Oct 16, 2026, 3 days ago, and seen on Mercury's careers page today.
At 3 days old, it is under the 47-day median.
Mercury's postings we have seen close took a median of 8 days.
Mercury at a glance
Mercury has 77 open postings that we can see, 4 in customer support and success; 99 percent list pay.
The application
Applying goes through Greenhouse.
Trailhead fills Greenhouse, Lever and Ashby forms on your computer; on the phone and on other systems it hands you your answers and your resume.
Seniority
The posting mentions 2+ years.
Remote
Fully remote; the employer may limit which states you can live in.