21 customer support and success jobs are open in Washington, DC area, on employers' own career pages, from 14 employers. The three employers with the most openings are Anthropic, Accenture Federal Services and Salesforce, with 9 of the 21. 81 percent of these postings list a pay range. The middle half of listed pay runs from $117,850 to $232,500, with a median of $198,000. The places with the most are San Francisco, CA (3); Boston, MA (2); Herndon, VA (2). 14 percent are fully remote. A typical posting has been open 18 days.
This page covers the Washington-Arlington-Alexandria, DC-VA-MD-WV metro area as defined by the U.S. Census Bureau. It includes San Francisco, CA; Boston, MA; Herndon, VA, and 3 other places.
District of Columbia requires employers to list a pay range in many postings, so the pay figures here come from the employers' own ranges.
Applications here go through Greenhouse (45%), Workday (27%), USAJOBS (14%), SmartRecruiters (9%).
Open customer support and success jobs
Leidos
Posted Oct 16
Computer Support Specialist
Seen todayNew this week
In this role, you will support end user hardware, asset and configuration management, and secure communications systems.
Add your resume and see how well you match each job.
Accenture Federal Services
Posted Oct 14
AI Tool Support Engineer
$94,000 to $187,600 a year29% below the median listed hereSeen todayNew this week
AFS IT is seeking an IT Cyber Engineer and CSPM specialist who is passionate about cyber security and cloud technologies and eager to apply AI and code-driven…
Salesforce
Herndon, VA · Posted Oct 13
Director, Customer Success Management
$171,200 to $273,000 a year12% above the median listed hereSeen todayNew this week
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving…
Cisco
Herndon, VA · Posted Oct 13
Customer Experience Customer Success Specialist
Seen todayNew this week
Working at the forefront of the Cisco and Splunk integration, you will help leading global enterprises solve complex operational challenges, optimize data…
Five Below
Warrenton, VA · Posted Oct 12
Customer Experience Manager
Seen todayNew this week
Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it.
Salesforce
Posted Oct 9
Customer Success Manager - State East & Local
$123,100 to $186,300 a year22% below the median listed hereSeen today
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving…
Accenture Federal Services
Posted Oct 7
Service Desk Support Specialist
$81,000 to $154,700 a year40% below the median listed hereSeen today
Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security,…
Smithsonian Institution , Other Agencies and Independent Organizations
Posted Oct 6
Management Support Specialist
$70,623 to $91,815 a year59% below the median listed hereSeen todayFederal (USAJOBS)
This position is located in the Office Finance and Administration of the Hirshhorn Museum and Sculpture Garden (HMSG).
ServiceNow
Vienna, VA · Posted Oct 6
Principal Customer Success Executive, U.S. Federal
$180,200 to $281,600 a year17% above the median listed hereSeen todayRemote
This role drives business transformation by maximizing the long-term strategic value of ServiceNow and ensuring that every aspect of the customer’s platform…
ServiceNow
Vienna, VA · Posted Sep 30
Customer Success Executive - Financial Services
Seen todayRemote
This position plays a crucial role in driving ServiceNow's long-term value by accelerating customers' journeys to success, ensuring predictable renewals, and…
Dynamis, Inc.
Posted Sep 30
Customer Service Program Team Lead
$110,000 to $120,000 a year42% below the median listed hereSeen today
Dynamis, Inc. is seeking a Customer Service Program Team Lead to serve as the on-site, day-to-day operations lead on the ICE Office of Financial Management…
Anthropic
Posted Sep 18
Customer Success Manager, Public Sector (National Security)
$265,000 to $350,000 a year55% above the median listed hereSeen today
As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the…
Anthropic
Boston, MA and 3 more places · Posted Sep 15
Manager, Customer Success - Commercial
$265,000 to $320,000 a year48% above the median listed hereSeen today
You'll directly coach and develop a team of ~5 CSMs, develop scalable motions to support the broader portfolio, while keeping strategic oversight of the…
Anthropic
Boston, MA and 3 more places · Posted Sep 15
Manager, Customer Success – Strategic Consumer Tech
$265,000 to $320,000 a year48% above the median listed hereSeen today
As Manager, Customer Success - Strategic Consumer Tech, you'll lead the Customer Success Managers who cover our strategic consumer technology accounts,…
Yubico Inc.
Posted Sep 1
Principal Customer Success Manager
$180,000 to $195,000 a year5% below the median listed hereSeen todayOpen 47 days
Yubico is seeking a Principal Customer Success Manager to join our talented and growing Sales organization.
Central Intelligence Agency, Other Agencies and Independent Organizations
Posted Sep 1
Enterprise Support Specialist
$63,940 to $102,540 a year58% below the median listed hereSeen todayOpen 48 daysFederal (USAJOBS)
Enterprise Support Specialists fill critical support roles across the organization, delivering a range of services incl.
OpenAI
Remote · Posted Aug 31
AI Support Engineer, Government - Washington, D.C.
$162,000 to $234,000 a yearSeen todayOpen 48 daysRemote
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while…
Dave & Buster's
Fairfax, VA · Posted Aug 18
Customer Service - Winner's Circle Staff
Seen todayOpen 62 days
While performing the duties of this position, the Team Member will regularly be required to:
Anthropic
San Francisco, CA and 2 more places · Posted Aug 17
Customer Success Manager, GSI
$200,000 to $265,000 a year17% above the median listed hereSeen todayOpen 62 days
As an Enterprise Customer Success Manager, GSI, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning…
Anthropic
San Francisco, CA and 2 more places · Posted Aug 17
Customer Success Manager, Financial Services
$200,000 to $265,000 a year17% above the median listed hereSeen todayOpen 62 days
You'll work with organizations across diverse sub-segments that are transforming their businesses with AI technology.
DoorDash USA
San Francisco, CA and 6 more places · Posted Jun 5
Director, Customer Experience Strategy & Operations
$170,000 to $250,000 a year6% above the median listed hereSeen todayOpen 135 days
DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how consumers, Dashers,…
Places covered
| Place | Open jobs |
|---|---|
| San Francisco, CA | 3 |
| Boston, MA | 2 |
| Herndon, VA | 2 |
| Vienna, VA | 2 |
| Fairfax, VA | 1 |
| Warrenton, VA | 1 |
Places with their own page link to it.
Who is hiring customer support and success in Washington, DC area
| Employer | Open jobs | Typical posted pay |
|---|---|---|
| Anthropic | 5 | $292,500 |
| Accenture Federal Services | 2 | |
| Salesforce | 2 | |
| ServiceNow | 2 | |
| Central Intelligence Agency, Other Agencies and Independent Organizations | 1 | |
| Cisco | 1 | |
| Dave & Buster's | 1 | |
| DoorDash USA | 1 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
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How many customer support and success jobs are open in Washington, DC area?
21 on Oct 18, 2026, from 14 employers, read from employers' own career pages. The number changes as employers post and close roles.
Which places around Washington, DC have the most customer support and success jobs?
San Francisco, CA (3); Boston, MA (2); Herndon, VA (2).
How much do customer support and success jobs in Washington, DC area pay?
81 percent of postings list a pay range. The median listed pay is $198,000 and the middle half runs from $117,850 to $232,500. A listed range is the employer's budget for the role, not an offer. District of Columbia requires employers to list a range in many postings.
Which employers are hiring customer support and success in Washington, DC area?
The employers with the most openings are Anthropic (5), Accenture Federal Services (2), Salesforce (2). The full list is above.
How long do these postings stay open?
A typical posting has been open 18 days, and 18 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.
More
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- Customer support and success jobs in Los Angeles, CA area
Federal jobs from USAJOBS, retrieved Oct 18, 2026. Second Summit is not operated, sponsored or endorsed by OPM.