59 customer support and success jobs are open in New York, NY, on employers' own career pages, from 31 employers. The three employers with the most openings are Anthropic, Mercury and Stripe, with 20 of the 59. 75 percent of these postings list a pay range. The middle half of listed pay runs from $112,500 to $232,500, with a median of $130,000. 22 percent are fully remote. A typical posting has been open 34 days.
New York requires employers to list a pay range in many postings, so the pay figures here come from the employers' own ranges.
Applications here go through Greenhouse (68%), Ashby (17%), Workday (10%), SmartRecruiters (5%).
Open customer support and success jobs
Showing the newest 50 of 59. See the rest in the app.
Anthropic
San Francisco, CA and 1 more place · Posted Oct 17
Customer Success Manager, Enterprise Tech
$200,000 to $265,000 a year79% above the median listed hereSeen todayNew this week
As our dedicated Customer Success Manager for Enterprise Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of…
Luster National
Posted Oct 16
Contracts and Claims Specialist
$90,000 to $155,000 a year6% below the median listed hereSeen todayNew this week
You’ll evaluate claims and requests for equitable adjustment for entitlement and quantum, test claimed cost and time against the contract and the…
Mercury
San Francisco, CA · Posted Oct 16
Senior Customer Support Service Delivery Program Manager
$154,200 to $192,800 a year33% above the median listed hereSeen todayNew this weekRemote
For the first 9-12 months, a significant majority of your work will focus on our growing BPO partnership.
Mercury
San Francisco, CA · Posted Oct 16
Customer Support Specialist
$48,100 to $58,400 a year59% below the median listed hereSeen todayNew this weekRemote
This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out.
Okta
Boston, MA · Posted Oct 13
Sr. Customer Success Manager
$151,000 to $207,900 a year38% above the median listed hereSeen todayNew this week
We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.
Dealpath
New York City, NY · Posted Oct 12
Customer Success Manager, Enterprise
$110,000 to $115,000 a year13% below the median listed hereSeen todayNew this week
Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in New York City or San Francisco!
Dealpath
New York City, NY · Posted Oct 12
Senior Customer Success Manager, Enterprise
$115,000 to $130,000 a year6% below the median listed hereSeen todayNew this week
Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in New York City or San Francisco.
Anthropic
San Francisco, CA and 1 more place · Posted Oct 9
Head of Programmatic Customer Success
$365,000 to $435,000 a year208% above the median listed hereSeen today
You'll report to the Head of Strategic Deployments & Success and work closely with Product, Partnerships, Growth Marketing, and Strategy to design and operate…
Dealpath
New York City, NY · Posted Oct 6
Manager, Customer Support
$109,800 to $133,200 a year7% below the median listed hereSeen today
You will design and operationalize the systems, processes, and metrics that turn support into a scalable, measurable, and consistently excellent customer…
Addepar
Posted Oct 5
Sr. Client Success Strategy and Operations Analyst
$119,000 to $149,000 a yearSeen today
Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows.
Mercury
San Francisco, CA · Posted Oct 5
Customer Support Manager - Risk
$115,400 to $144,200 a yearSeen todayRemote
A key piece of the magic we’ve built thus far has been smart, product-driven support, and we’re looking to bring on an operational-focused, thoughtful Support…
LiveRamp, Inc.
Posted Oct 1
Customer Success Manager
$95,000 to $111,500 a year21% below the median listed hereSeen today
This position is also eligible for variable incentive compensation targeted at 100% of base salary, subject to the terms of the applicable incentive…
LiveRamp, Inc.
Posted Oct 1
Senior Customer Success Manager, Media Partnerships
$107,500 to $133,500 a year7% below the median listed hereSeen today
Customer Success Manager for Media Partnerships at LiveRamp, you will serve as a senior strategic advisor and point of contact for the success of our largest…
Passagehealth
Remote · Posted Sep 30
Customer Success Manager
$90,000 to $140,000 a year12% below the median listed hereSeen todayRemote
As a Customer Success Manager (CSM), you will play a pivotal role in shaping the future of our customer team.
Mercury
San Francisco, CA · Posted Sep 28
Customer Support Specialist - Risk
$58,900 to $71,600 a year50% below the median listed hereSeen todayRemote
As a Customer Support Specialist - Risk, you’ll be part of a team dedicated to managing customer interactions and operational tasks across key risk-related…
DeepIntent
Posted Sep 23
Senior Client Success Manager
$100,000 to $120,000 a year15% below the median listed hereSeen today
Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale.
Anthropic
San Francisco, CA and 1 more place · Posted Sep 16
Customer Success Manager, Commercial
$200,000 to $265,000 a year79% above the median listed hereSeen today
You'll work with organizations that move fast and push the boundaries of what's possible with AI, helping them harness the full potential of all of our Claude…
Anthropic
Boston, MA and 3 more places · Posted Sep 15
Manager, Customer Success - Commercial
$265,000 to $320,000 a year125% above the median listed hereSeen today
You'll directly coach and develop a team of ~5 CSMs, develop scalable motions to support the broader portfolio, while keeping strategic oversight of the…
Axon
Posted Sep 15
Vice President, Customer Success
$171,000 to $273,600 a year71% above the median listed hereSeen today
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
DoorDash USA
Phoenix, AZ and 1 more place · Posted Sep 15
Enterprise Support Specialist
$48,000 to $70,600 a year54% below the median listed hereSeen todayRemote
This role is responsible for resolving issues efficiently, maintaining high quality support interactions, and ensuring a reliable day to day experience for…
Anthropic
Boston, MA and 3 more places · Posted Sep 15
Manager, Customer Success – Strategic Consumer Tech
$265,000 to $320,000 a year125% above the median listed hereSeen today
As Manager, Customer Success - Strategic Consumer Tech, you'll lead the Customer Success Managers who cover our strategic consumer technology accounts,…
Marblehealth
Remote · Posted Sep 14
Customer Experience Associate, Bilingual
$65,000 to $80,000 a year44% below the median listed hereSeen todayEntry levelRemote
This role combines hands-on support with systems thinking: solving immediate problems while making the experience better for everyone who comes next.
Anthropic
San Francisco, CA and 1 more place · Posted Sep 11
Head of Regulated Industries, Customer Success
$320,000 to $350,000 a year158% above the median listed hereSeen today
As Head of Regulated Industries - Customer Success at Anthropic, you'll lead the Success teams responsible for our most complex Financial Services (FSI) and…
MERGE
Posted Sep 9
Customer Success Manager, Commercial
$110,000 to $150,000 a yearSeen today
Merge is looking for a Customer Success Manager to help lay the foundations for repeatable and consistent revenue growth.
Anthropic
San Francisco, CA and 1 more place · Posted Sep 9
Customer Success Manager, Beneficial Deployments - Life Sciences
$200,000 to $265,000 a year79% above the median listed hereSeen today
As a Customer Success Manager for Life Sciences, you’ll be a strategic partner and trusted advisor to the world's leading organizations working to accelerate…
Marblehealth
Remote · Posted Sep 4
Customer Success Lead
$110,000 to $150,000 a yearSeen todayRemote
As a Customer Success Lead at Marble, you'll own a portfolio of school partnerships end-to-end, and help turn your learnings into a strong foundation on which…
Lyft
San Francisco, CA · Posted Sep 1
Director of Product, Customer Care
$236,000 to $295,000 a year104% above the median listed hereSeen todayOpen 47 days
We are looking for product leaders who bring exceptional creative and analytical skills to drive forward a best in class product.
Reddit
New York City, NY · Posted Aug 21
Senior Support Engineer, Snoo Operations & Support
$132,600 to $185,600 a year22% above the median listed hereSeen todayOpen 58 days
The Reddit Corporate Technology team is looking for an extraordinary Senior Support Engineer, Snoo Operations & Support (SOS), to help drive and scale our…
Datadog
Posted Aug 17
Technical Support Engineer 2, Premier - NYC (Japanese Speaking)
$81,000 to $108,000 a year27% below the median listed hereSeen todayOpen 62 days
You will work directly with Datadog’s Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also…
Anthropic
San Francisco, CA and 2 more places · Posted Aug 17
Customer Success Manager, GSI
$200,000 to $265,000 a year79% above the median listed hereSeen todayOpen 62 days
As an Enterprise Customer Success Manager, GSI, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning…
Anthropic
San Francisco, CA and 2 more places · Posted Aug 17
Customer Success Manager, Financial Services
$200,000 to $265,000 a year79% above the median listed hereSeen todayOpen 62 days
You'll work with organizations across diverse sub-segments that are transforming their businesses with AI technology.
AlphaSense
Posted Jul 24
Customer Success Associate
$70,000 to $85,000 a year40% below the median listed hereSeen todayOpen 86 daysEntry level
With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate…
Datadog
Boston, MA · Posted Jul 22
Enterprise Customer Success Manager - East
$102,000 to $110,000 a year18% below the median listed hereSeen todayOpen 88 days
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most…
DoorDash USA
San Francisco, CA and 6 more places · Posted Jun 5
Director, Customer Experience Strategy & Operations
$170,000 to $250,000 a year62% above the median listed hereSeen todayOpen 135 days
DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how consumers, Dashers,…
OneTrust
Posted Jun 1
Senior Customer Success Manager
$104,325 to $150,000 a yearSeen todayOpen 139 days
We are looking for a Senior Customer Success Manager to join our Customer Experience team.
Marblehealth
Remote · Posted May 30
Customer Success Manager
$100,000 to $130,000 a year12% below the median listed hereSeen todayOpen 141 daysRemote
As a Customer Success Manager at Marble, you'll own a portfolio of school partnerships end-to-end, serving as both a trusted advisor and a growth driver for…
Anthropic
San Francisco, CA and 2 more places · Posted May 22
Support Engineer
$210,000 to $250,000 a year77% above the median listed hereSeen todayOpen 149 days
We are hiring Support Engineers to serve as the named, dedicated Product Support point of contact for Anthropic's most strategic enterprise customers.
Who is hiring customer support and success in New York, NY
| Employer | Open jobs | Typical posted pay |
|---|---|---|
| Anthropic | 12 | $232,500 |
| Mercury | 4 | |
| Stripe | 4 | |
| Dealpath | 3 | |
| Marblehealth | 3 | |
| AlphaSense | 2 | |
| campfire | 2 | |
| City of New York | 2 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
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How many customer support and success jobs are open in New York, NY?
59 on Oct 18, 2026, from 31 employers, read from employers' own career pages. The number changes as employers post and close roles.
How much do customer support and success jobs in New York, NY pay?
75 percent of postings list a pay range. The median listed pay is $130,000 and the middle half runs from $112,500 to $232,500. A listed range is the employer's budget for the role, not an offer. New York requires employers to list a range in many postings.
Which employers are hiring customer support and success in New York, NY?
The employers with the most openings are Anthropic (12), Mercury (4), Stripe (4). The full list is above.
How long do these postings stay open?
A typical posting has been open 34 days, and 35 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.