59 customer support and success jobs are open in New York, NY, on employers' own career pages, from 31 employers. The three employers with the most openings are Anthropic, Mercury and Stripe, with 20 of the 59. 75 percent of these postings list a pay range. The middle half of listed pay runs from $112,500 to $232,500, with a median of $130,000. 22 percent are fully remote. A typical posting has been open 34 days.
New York requires employers to list a pay range in many postings, so the pay figures here come from the employers' own ranges.
Applications here go through Greenhouse (68%), Ashby (17%), Workday (10%), SmartRecruiters (5%).
Open customer support and success jobs
Showing the newest 50 of 59. See the rest in the app.
Mercury
San Francisco, CA · Posted Oct 16
Senior Customer Support Service Delivery Program Manager
$154,200 to $192,800 a year33% above the median listed hereSeen todayNew this weekRemote
For the first 9-12 months, a significant majority of your work will focus on our growing BPO partnership.
Mercury
San Francisco, CA · Posted Oct 16
Customer Support Specialist
$48,100 to $58,400 a year59% below the median listed hereSeen todayNew this weekRemote
This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out.
Thomson Reuters
Remote · Posted Oct 16
Customer Success Manager Remote (NY, IN, OH) - Direct Tax
Seen todayNew this weekRemote
As a Customer Success Manager focused on direct tax, you will translate complex tax rules and changing regulations into practical guidance, helping clients…
Mercury
San Francisco, CA · Posted Oct 5
Customer Support Manager - Risk
$115,400 to $144,200 a yearSeen todayRemote
A key piece of the magic we’ve built thus far has been smart, product-driven support, and we’re looking to bring on an operational-focused, thoughtful Support…
Passagehealth
Remote · Posted Sep 30
Customer Success Manager
$90,000 to $140,000 a year12% below the median listed hereSeen todayRemote
As a Customer Success Manager (CSM), you will play a pivotal role in shaping the future of our customer team.
Mercury
San Francisco, CA · Posted Sep 28
Customer Support Specialist - Risk
$58,900 to $71,600 a year50% below the median listed hereSeen todayRemote
As a Customer Support Specialist - Risk, you’ll be part of a team dedicated to managing customer interactions and operational tasks across key risk-related…
Etsy
Brooklyn, NY · Posted Sep 17
Customer Support Partner Enablement Manager
Seen todayRemote
As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and…
DoorDash USA
Phoenix, AZ and 1 more place · Posted Sep 15
Enterprise Support Specialist
$48,000 to $70,600 a year54% below the median listed hereSeen todayRemote
This role is responsible for resolving issues efficiently, maintaining high quality support interactions, and ensuring a reliable day to day experience for…
Marblehealth
Remote · Posted Sep 14
Customer Experience Associate, Bilingual
$65,000 to $80,000 a year44% below the median listed hereSeen todayEntry levelRemote
This role combines hands-on support with systems thinking: solving immediate problems while making the experience better for everyone who comes next.
Etsy
Brooklyn, NY · Posted Sep 14
Operational Readiness Manager, Customer Support
Seen todayRemote
As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and…
Marblehealth
Remote · Posted Sep 4
Customer Success Lead
$110,000 to $150,000 a yearSeen todayRemote
As a Customer Success Lead at Marble, you'll own a portfolio of school partnerships end-to-end, and help turn your learnings into a strong foundation on which…
Marblehealth
Remote · Posted May 30
Customer Success Manager
$100,000 to $130,000 a year12% below the median listed hereSeen todayOpen 141 daysRemote
As a Customer Success Manager at Marble, you'll own a portfolio of school partnerships end-to-end, serving as both a trusted advisor and a growth driver for…
Who is hiring customer support and success in New York, NY
| Employer | Open jobs | Typical posted pay |
|---|---|---|
| Anthropic | 12 | $232,500 |
| Mercury | 4 | |
| Stripe | 4 | |
| Dealpath | 3 | |
| Marblehealth | 3 | |
| AlphaSense | 2 | |
| campfire | 2 | |
| City of New York | 2 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
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How many customer support and success jobs are open in New York, NY?
59 on Oct 18, 2026, from 31 employers, read from employers' own career pages. The number changes as employers post and close roles.
How much do customer support and success jobs in New York, NY pay?
75 percent of postings list a pay range. The median listed pay is $130,000 and the middle half runs from $112,500 to $232,500. A listed range is the employer's budget for the role, not an offer. New York requires employers to list a range in many postings.
Which employers are hiring customer support and success in New York, NY?
The employers with the most openings are Anthropic (12), Mercury (4), Stripe (4). The full list is above.
How long do these postings stay open?
A typical posting has been open 34 days, and 35 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.