About the posting
“You will also help drive strategic projects across the firm, with a focus on improving our trading operations and the technology that supports our traders.”
Read the full posting on DV Trading's site
Seen live Oct 23, 2026; first seen Oct 22, 2026.
Pay in context
This posting lists $150,000 to $200,000 a year, a midpoint of $175,000.
The midpoint is higher than 72 percent of customer support and success postings in New York, NY that list pay.
New York has a pay transparency law: covered employers must include a pay range in a job posting. Which employers are covered depends on their size.
How long it has been open
Posted Sep 22, 2026, 31 days ago, and seen on DV Trading's careers page today.
At 31 days old, it is under the 44-day median.
DV Trading at a glance
DV Trading has 38 open postings that we can see, 2 in customer support and success; 47 percent list pay.
The application
Applying goes through Greenhouse.
Trailhead fills Greenhouse, Lever and Ashby forms on your computer; on the phone and on other systems it hands you your answers and your resume.
Seniority
The posting mentions 20+ years.
Place and cost of living
On site in New York, NY; prices in NY run 8 percent above the US average.
Similar jobs at similar pay
The customer support and success market in New York, NY
213 customer support and success postings in New York, NY are open right now, from 135 employers.
Half of them have been open 44 days or less.
From DV Trading's posting
This is DV Trading's own text, as published on its job board. We last checked it on Oct 23, 2026. Apply on DV Trading's site. We remove a posting when the employer closes it.
About Us
Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.
Overview
In this role, you will work directly with our Development, Trading, and IT organizations to ensure that trading operations are optimized and healthy. You will work on continuously improving our ability to identify and resolve issues related to trading as well as provide world-class support to traders. You will also help drive strategic projects across the firm, with a focus on improving our trading operations and the technology that supports our traders.
Job Responsibilities
- Monitoring and managing trading platforms across multiple markets
- Monitoring and supporting Linux environments
- Working in the trading industry with focus on supporting traders and trading infrastructure
- Collaborating with technical and non-technical people to help drive business initiatives
- Identifying and solving problems that most cannot
- Working with trade teams assisting with on-boarding new opportunities
- With automation and process improvement
Requirements
- Experience in a trade support role
- Strong knowledge of Linux operating system
- Knowledge of TCP/IP and Multicast
- Intermediate Bash and core Python ability. Prior large Python projects preferred but not required
- Able to trace order event streams using logs and packet captures
- Ability to operate in a fast-paced, entrepreneurial environment
Benefits
- Discretionary bonus eligibility
- Medical, dental, and vision insurance
- HSA, FSA, and Dependent Care Options
- Employer Paid Group Term Life and AD&D insurance
- Voluntary LTD, Life & AD&D insurance
- Flexible Vacation policy
- Retirement plan with employer match
Annual compensation range $150,000 - $200,000 base + discretionary bonus opportunity
DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV’s posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.
The range below reflects the expected base salary for this position. It represents a good-faith estimate of the base pay we anticipate offering, with actual compensation determined by your experience, education, skills, and performance throughout the interview process. This role is also eligible for a discretionary bonus (at DV Trading's discretion) and DV Trading's benefits package, including the benefits listed above.
Base Salary Range
$150,000 — $200,000 USD