62 customer support and success jobs are open in San Francisco, CA, on employers' own career pages, from 25 employers. The three employers with the most openings are Anthropic, Crusoe and OpenAI, with 26 of the 62. 92 percent of these postings list a pay range. The middle half of listed pay runs from $170,000 to $232,500, with a median of $210,000. 21 percent are fully remote. A typical posting has been open 47 days.
California requires employers to list a pay range in many postings, so the pay figures here come from the employers' own ranges.
Applications here go through Greenhouse (60%), Ashby (33%), Workday (6%).
Open customer support and success jobs
Showing the newest 50 of 62. See the rest in the app.

Anthropic
San Francisco, CA and 1 more place · Posted Oct 17
Customer Success Manager, Enterprise Tech
$200,000 to $265,000 a year11% above the median listed hereSeen todayNew this week
As our dedicated Customer Success Manager for Enterprise Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of…
Luster National
San Francisco, CA · Posted Oct 16
Contracts and Claims Specialist
$90,000 to $155,000 a year42% below the median listed hereSeen todayNew this week
You’ll evaluate claims and requests for equitable adjustment for entitlement and quantum, test claimed cost and time against the contract and the…

Mercury
San Francisco, CA · Posted Oct 16
Senior Customer Support Service Delivery Program Manager
$154,200 to $192,800 a year17% below the median listed hereSeen todayNew this weekRemote
For the first 9-12 months, a significant majority of your work will focus on our growing BPO partnership.

Mercury
San Francisco, CA · Posted Oct 16
Customer Support Specialist
$48,100 to $58,400 a year75% below the median listed hereSeen todayNew this weekRemote
This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out.

Robert Half
Posted Oct 14
Talent Manager (Administrative & Customer Support)
$70,304 to $87,000 a year63% below the median listed hereSeen todayNew this week
The position is eligible for a bonus based upon achievement of performance objectives.
Cato Networks
Denver, CO and 2 more places · Posted Oct 12
Sr. Customer Success Manager
$160,000 to $200,000 a year14% below the median listed hereSeen todayNew this week
Customer Success Manager , you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal.

Motive
Austin, TX and 2 more places · Posted Oct 11
AVP, Customer Success - Enterprise and Strategic Accounts
$254,000 to $438,000 a year65% above the median listed hereSeen todayNew this week
Motive is seeking an accomplished customer success executive to serve as AVP, Customer Success.
DoorDash USA
San Francisco, CA and 1 more place · Posted Oct 9
Senior Customer Success Manager
$81,600 to $120,000 a year52% below the median listed hereSeen today
We are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and growth across a portfolio of our…

Anthropic
San Francisco, CA and 1 more place · Posted Oct 9
Head of Programmatic Customer Success
$365,000 to $435,000 a year90% above the median listed hereSeen today
You'll report to the Head of Strategic Deployments & Success and work closely with Product, Partnerships, Growth Marketing, and Strategy to design and operate…
Datadog
Denver, CO and 1 more place · Posted Oct 9
Manager, Customer Success (San Francisco or Denver)
$108,000 to $144,000 a year40% below the median listed hereSeen today
As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success.

Dealpath
San Francisco, CA · Posted Oct 5
Director of Customer Success
$164,000 to $176,000 a year19% below the median listed hereSeen today
Dealpath is hiring a Director of Customer Success to lead and scale a high-performing Customer Success organization responsible for retention, expansion,…

Mercury
San Francisco, CA · Posted Oct 5
Customer Support Manager - Risk
$115,400 to $144,200 a year38% below the median listed hereSeen todayRemote
A key piece of the magic we’ve built thus far has been smart, product-driven support, and we’re looking to bring on an operational-focused, thoughtful Support…
Salesforce
San Francisco, CA · Posted Oct 5
Agentic Customer Success Manager, Senior Manager
$123,100 to $227,000 a year17% below the median listed hereSeen todayRemote
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving…
Salesforce
San Francisco, CA · Posted Oct 5
Customer Success Manager, Director - Retail
$171,200 to $273,000 a year6% above the median listed hereSeen today
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving…

LiveRamp, Inc.
Posted Oct 2
Technical Support Engineer
$75,000 to $109,000 a year56% below the median listed hereSeen today
Our Technical Support team is scaling and we’re looking to add a Technical Support Engineer to the team.

Crusoe
San Francisco, CA · Posted Sep 30
Cloud Support Engineer ll
$120,000 to $140,000 a year38% below the median listed hereSeen today
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not…

Mercury
San Francisco, CA · Posted Sep 28
Customer Support Specialist - Risk
$58,900 to $71,600 a year69% below the median listed hereSeen todayRemote
As a Customer Support Specialist - Risk, you’ll be part of a team dedicated to managing customer interactions and operational tasks across key risk-related…
Asana
Posted Sep 25
Manager, Customer Success
$238,000 to $280,000 a year23% above the median listed hereSeen today
As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our…
OpenAI
Remote · Posted Sep 24
Dedicated Support Engineer - San Francisco
$180,000 to $260,000 a year5% above the median listed hereSeen todayRemote
We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers.

Anthropic
San Francisco, CA and 1 more place · Posted Sep 16
Customer Success Manager, Commercial
$200,000 to $265,000 a year11% above the median listed hereSeen today
You'll work with organizations that move fast and push the boundaries of what's possible with AI, helping them harness the full potential of all of our Claude…

Anthropic
Boston, MA and 3 more places · Posted Sep 15
Manager, Customer Success - Commercial
$265,000 to $320,000 a year39% above the median listed hereSeen today
You'll directly coach and develop a team of ~5 CSMs, develop scalable motions to support the broader portfolio, while keeping strategic oversight of the…
DoorDash USA
Phoenix, AZ and 1 more place · Posted Sep 15
Enterprise Support Specialist
$48,000 to $70,600 a year72% below the median listed hereSeen todayRemote
This role is responsible for resolving issues efficiently, maintaining high quality support interactions, and ensuring a reliable day to day experience for…

Anthropic
Boston, MA and 3 more places · Posted Sep 15
Manager, Customer Success – Strategic Consumer Tech
$265,000 to $320,000 a year39% above the median listed hereSeen today
As Manager, Customer Success - Strategic Consumer Tech, you'll lead the Customer Success Managers who cover our strategic consumer technology accounts,…
OpenAI
Remote · Posted Sep 15
Customer Success Manager, Ads Solutions (San Francisco)
$176,000 to $234,000 a yearSeen todayRemote
We’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform.

Anthropic
San Francisco, CA and 1 more place · Posted Sep 11
Head of Regulated Industries, Customer Success
$320,000 to $350,000 a year60% above the median listed hereSeen today
As Head of Regulated Industries - Customer Success at Anthropic, you'll lead the Success teams responsible for our most complex Financial Services (FSI) and…

Perplexity
Remote · Posted Sep 11
Technical Customer Success Manager, API
$170,000 to $220,000 a year7% below the median listed hereSeen todayRemote
We are looking for a technically fluent Customer Success Manager to help our API customers succeed and shape how we support them as the business grows.

Anthropic
San Francisco, CA and 1 more place · Posted Sep 9
Customer Success Manager, Beneficial Deployments - Life Sciences
$200,000 to $265,000 a year11% above the median listed hereSeen today
As a Customer Success Manager for Life Sciences, you’ll be a strategic partner and trusted advisor to the world's leading organizations working to accelerate…

Okta
Los Angeles, CA and 2 more places · Posted Sep 4
Customer Success Executive
$204,000 to $281,000 a year15% above the median listed hereSeen today
We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.

Lyft
San Francisco, CA · Posted Sep 1
Director of Product, Customer Care
$236,000 to $295,000 a year26% above the median listed hereSeen todayOpen 47 days
We are looking for product leaders who bring exceptional creative and analytical skills to drive forward a best in class product.
OpenAI
Remote · Posted Aug 31
AI Support Engineer, Government - San Francisco, CA
$180,000 to $260,000 a year5% above the median listed hereSeen todayOpen 48 daysRemote
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while…
OpenAI
Remote · Posted Aug 28
Senior Support Specialist, Ads
$189,000 to $280,000 a year12% above the median listed hereSeen todayOpen 51 daysRemote
We’re looking for a Senior Advertiser Support Specialist to help build and scale advertiser support within Ads Safety Operations.

Crusoe
San Francisco, CA · Posted Aug 26
Customer Success Manager, Managed Inference
$175,000 to $200,000 a year11% below the median listed hereSeen todayOpen 53 days
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not…

Anthropic
San Francisco, CA and 1 more place · Posted Aug 18
Customer Success Manager, Top Accounts
$200,000 to $320,000 a year24% above the median listed hereSeen todayOpen 62 days
As a dedicated Enterprise Customer Success Manager you’ll be their strategic partner and trusted advisor helping them harness the full potential of all our…

Anthropic
San Francisco, CA and 2 more places · Posted Aug 17
Customer Success Manager, GSI
$200,000 to $265,000 a year11% above the median listed hereSeen todayOpen 62 days
As an Enterprise Customer Success Manager, GSI, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning…

Anthropic
San Francisco, CA and 2 more places · Posted Aug 17
Customer Success Manager, Financial Services
$200,000 to $265,000 a year11% above the median listed hereSeen todayOpen 62 days
You'll work with organizations across diverse sub-segments that are transforming their businesses with AI technology.

Okta
Chicago, IL and 1 more place · Posted Aug 6
Principal Customer Success Manager - Dedicated
$224,000 to $308,000 a year27% above the median listed hereSeen todayOpen 73 days
We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.
Asana
Posted Jul 30
Head of Digital and Scaled Customer Success
$223,200 to $262,400 a year16% above the median listed hereSeen todayOpen 80 days
We are looking for a senior leader for the Head of Digital & Scaled Customer Success.
OpenAI
Remote · Posted Jul 22
AI Support Engineer, Biosciences - San Francisco
$180,000 to $260,000 a year5% above the median listed hereSeen todayOpen 89 daysRemote
We are looking for an experienced, hands-on support leader to build and run the support and escalation motion for GPT-Rosalind and OpenAI’s life sciences…

Crusoe
San Francisco, CA · Posted Jul 7
Senior Customer Success Manager, Managed Inference
$190,000 to $215,000 a yearSeen todayOpen 103 days
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not…
DoorDash USA
San Francisco, CA and 6 more places · Posted Jun 5
Director, Customer Experience Strategy & Operations
$170,000 to $250,000 a yearSeen todayOpen 135 days
DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how consumers, Dashers,…

Otter.ai
San Francisco, CA · Posted Jun 4
Senior Manager, Customer Success
$195,000 to $231,000 a yearSeen todayOpen 136 days
Manager, Customer Success who's ready to own it, someone who builds with conviction, leads with empathy, and knows how to turn a great product into a…

Anthropic
San Francisco, CA and 2 more places · Posted May 22
Support Engineer
$210,000 to $250,000 a year10% above the median listed hereSeen todayOpen 149 days
We are hiring Support Engineers to serve as the named, dedicated Product Support point of contact for Anthropic's most strategic enterprise customers.

Perplexity
Remote · Posted May 16
Scaled Enterprise Customer Success Manager
$150,000 to $175,000 a year23% below the median listed hereSeen todayOpen 156 daysRemote
Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team.

Crusoe
San Francisco, CA · Posted Apr 28
Senior Manager, Customer Support
$205,000 to $250,000 a year8% above the median listed hereSeen todayOpen 173 days
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not…
Databricks
Mountain View, CA and 1 more place · Posted Feb 25
Sr. Engineering Manager - Customer Experience Intelligence (CXI)
$222,000 to $312,600 a year27% above the median listed hereSeen todayOpen 236 days
As the Senior Engineering Manager for Customer Experience Intelligence (CXI), you will architect, lead and deliver Databricks' AI-native systems and products…
Who is hiring customer support and success in San Francisco, CA
| Employer | Open jobs | Typical posted pay |
|---|---|---|
| Anthropic | 12 | $232,500 |
| Crusoe | 7 | $187,500 |
| OpenAI | 7 | $220,000 |
| Mercury | 4 | |
| DoorDash USA | 3 | |
| Perplexity | 3 | |
| Stripe | 3 | |
| Asana | 2 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
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How many customer support and success jobs are open in San Francisco, CA?
62 on Oct 18, 2026, from 25 employers, read from employers' own career pages. The number changes as employers post and close roles.
How much do customer support and success jobs in San Francisco, CA pay?
92 percent of postings list a pay range. The median listed pay is $210,000 and the middle half runs from $170,000 to $232,500. A listed range is the employer's budget for the role, not an offer. California requires employers to list a range in many postings.
Which employers are hiring customer support and success in San Francisco, CA?
The employers with the most openings are Anthropic (12), Crusoe (7), OpenAI (7). The full list is above.
How long do these postings stay open?
A typical posting has been open 47 days, and 44 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.