About the posting
“As a Dispatcher, you will manage key aspects of our day-to-day transit operations.”
Read the full posting on Via's site
Seen live Oct 23, 2026; first seen Oct 22, 2026.
Pay in context
Via does not list pay for this role. 40 percent of operations and logistics postings in Fort Worth, TX do; their median is $97,334.
How long it has been open
Posted Jul 25, 2024, 820 days ago, and seen on Via's careers page today.
At 820 days old, it is over the 45-day median.
Via at a glance
Via has 136 open postings that we can see, 37 in operations and logistics; 81 percent list pay.
The application
Applying goes through Greenhouse.
Trailhead fills Greenhouse, Lever and Ashby forms on your computer; on the phone and on other systems it hands you your answers and your resume.
Place and cost of living
On site in Fort Worth, TX; prices in TX run 3 percent below the US average.
More operations and logistics jobs in Fort Worth, TX that list pay
The operations and logistics market in Fort Worth, TX
43 operations and logistics postings in Fort Worth, TX are open right now, from 22 employers.
Half of them have been open 45 days or less.
From Via's posting
This is Via's own text, as published on its job board. We last checked it on Oct 23, 2026. Apply on Via's site. We remove a posting when the employer closes it.
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a Dispatcher, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.
**This is an in-person position. You will be working from our office in Fort Worth, TX. Shift will be 5 days a week (4 weekdays and 1 weekend day) **
What You'll Do
- Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues
- Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation
- Build strong cross-functional relationships across various Via teams and offices and external partners
- Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
- Effectively prioritize live operational issues and take action based on the information received
- Leverage knowledge of Via products and services to make ad hoc decisions with little guidance
Who You Are
- Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
- Ownership mentality: take full responsibility for delivering great service to driver-partners
- Proactive: able to think ahead and anticipate to prevent problems before they start
- An empathetic and effective communicator: you excel at active listening and collaboration
- Comfortable with ambiguity: make thoughtful choices between imperfect options
- Maintain a solution-oriented mindset: persistent, creative, and cool under pressure
- Observant and keen to improve: if something’s not working, you come up with a better way
- An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams
Compensation and Benefits
- Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
- Salary Range: $19.00/hour
- Shifts will be 5 days a week (4 weekdays + 1 weekend day)
- Hours available (subject to change):
- 3:30am - 12pm CT
- 12pm - 8:30pm CT
- 2pm - 10:30pm CT
- We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.
- Successful completion of a drug test is necessary for employment
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.