About the posting
“The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC).”
Read the full posting on Pico's site
Seen live Oct 23, 2026; first seen Oct 22, 2026.
Pay in context
This posting lists $115,000 to $125,000 a year, a midpoint of $120,000.
The midpoint is higher than 8 percent of software engineering postings in New York, NY that list pay.
New York has a pay transparency law: covered employers must include a pay range in a job posting. Which employers are covered depends on their size.
How long it has been open
Posted Mar 19, 2026, 219 days ago, and seen on Pico's careers page today.
At 219 days old, it is over the 73-day median.
Pico at a glance
Pico has 14 open postings that we can see, 2 in software engineering; 93 percent list pay.
The application
Applying goes through Greenhouse.
Trailhead fills Greenhouse, Lever and Ashby forms on your computer; on the phone and on other systems it hands you your answers and your resume.
Place and cost of living
On site in New York, NY; prices in NY run 8 percent above the US average.
Similar jobs at similar pay
The software engineering market in New York, NY
1277 software engineering postings in New York, NY are open right now, from 323 employers.
Half of them have been open 73 days or less.
From Pico's posting
This is Pico's own text, as published on its job board. We last checked it on Oct 23, 2026. Apply on Pico's site. We remove a posting when the employer closes it.
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.
Purpose of the role
Pico Site Reliability Engineering is a customer-faced group engaged with our customers, development and production teams to ensure customer success with implementing Redline products. Preferred candidates strive to work in an entrepreneurial environment, have an interest in automation and technology, and are committed to customer satisfaction.
Responsibilities and duties (include but not limited to)
- Assist clients in solving problems and maximizing the value of Redline products and services within their enterprise.
- Respond promptly to production issues, provide workarounds whenever possible.
- Replicate customer issues and verify fixes for customer patches and releases.
- Manage production environment:
- Software upgrade
- Routine changes
- Proactive monitoring
- Performance tuning of applications
- Assess impact of exchange-driven initiatives and participate in relevant weekend testing
- Work closely with development engineers to promptly resolve customer requests.
- Work closely with Pico server and network teams for issue troubleshooting and change management.
- Elevate Redline managed practice and ensure customer success by:
- Putting in place the necessary automation and scripting.
- Continuous improvement of tools (monitoring, inventory, runbooks.)
Education, Skills and background (incl. Education and Experience Requirements)
- Bachelor’s degree or higher in an Engineering discipline ie. Computer Science, Electrical Engineering, Math or Management Information Systems or relevant work experience.
- Experience with financial services front office systems, market data tickerplants, order execution technology and the global exchange technology landscape.
- Strong understanding of Linux and linux performance tuning.
- Solid experience with Intel based computer architecture and IT systems networking.
- Experience with programming and scripting, knowledge of Python, C/C++ or Java is a plus.
- Excellent customer service attitude and interpersonal skills.
- Strong communication skills both written and verbal.
- Experience working in a team-oriented, collaborative environment.
- Task and result oriented with strong work ethics and values.
- Ability to be flexible and adapt to any given situation.
Working Arrangements
This is a hybrid position with weekly time in the office with the flexibility of working from home . Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). The team operates in follow the sun model and the role holder is expected to work an 8 hour shift between 8am-7pm depending on the rotational arrangements, Monday to Friday. For continuity of service, working early or late shifts, bank holidays and infrequent weekend tests will be required, in which case, scheduling will be adjusted accordingly.
IMPORTANT DATA PRIVACY INFORMATION
This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.
For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here .
Full compensation packages are based on candidate experience and relevant certification. New York Pay range $115,000 — $125,000 USD
Be a part of Pico Family
Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.