59 customer support and success jobs are open in New York, NY, on employers' own career pages, from 31 employers. The three employers with the most openings are Anthropic, Mercury and Stripe, with 20 of the 59. 75 percent of these postings list a pay range. The middle half of listed pay runs from $112,500 to $232,500, with a median of $130,000. 22 percent are fully remote. A typical posting has been open 34 days.
New York requires employers to list a pay range in many postings, so the pay figures here come from the employers' own ranges.
Applications here go through Greenhouse (68%), Ashby (17%), Workday (10%), SmartRecruiters (5%).
Open customer support and success jobs
Showing the newest 50 of 59. See the rest in the app.
Anthropic
San Francisco, CA and 1 more place · Posted Oct 17
Customer Success Manager, Enterprise Tech
$200,000 to $265,000 a year79% above the median listed hereSeen todayNew this week
As our dedicated Customer Success Manager for Enterprise Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of…
Anthropic
San Francisco, CA and 1 more place · Posted Oct 9
Head of Programmatic Customer Success
$365,000 to $435,000 a year208% above the median listed hereSeen today
You'll report to the Head of Strategic Deployments & Success and work closely with Product, Partnerships, Growth Marketing, and Strategy to design and operate…
Anthropic
San Francisco, CA and 1 more place · Posted Sep 16
Customer Success Manager, Commercial
$200,000 to $265,000 a year79% above the median listed hereSeen today
You'll work with organizations that move fast and push the boundaries of what's possible with AI, helping them harness the full potential of all of our Claude…
Anthropic
Boston, MA and 3 more places · Posted Sep 15
Manager, Customer Success - Commercial
$265,000 to $320,000 a year125% above the median listed hereSeen today
You'll directly coach and develop a team of ~5 CSMs, develop scalable motions to support the broader portfolio, while keeping strategic oversight of the…
Anthropic
Boston, MA and 3 more places · Posted Sep 15
Manager, Customer Success – Strategic Consumer Tech
$265,000 to $320,000 a year125% above the median listed hereSeen today
As Manager, Customer Success - Strategic Consumer Tech, you'll lead the Customer Success Managers who cover our strategic consumer technology accounts,…
Anthropic
San Francisco, CA and 1 more place · Posted Sep 11
Head of Regulated Industries, Customer Success
$320,000 to $350,000 a year158% above the median listed hereSeen today
As Head of Regulated Industries - Customer Success at Anthropic, you'll lead the Success teams responsible for our most complex Financial Services (FSI) and…
Anthropic
San Francisco, CA and 1 more place · Posted Sep 9
Customer Success Manager, Beneficial Deployments - Life Sciences
$200,000 to $265,000 a year79% above the median listed hereSeen today
As a Customer Success Manager for Life Sciences, you’ll be a strategic partner and trusted advisor to the world's leading organizations working to accelerate…
Anthropic
San Francisco, CA and 2 more places · Posted Aug 17
Customer Success Manager, GSI
$200,000 to $265,000 a year79% above the median listed hereSeen todayOpen 62 days
As an Enterprise Customer Success Manager, GSI, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning…
Anthropic
San Francisco, CA and 2 more places · Posted Aug 17
Customer Success Manager, Financial Services
$200,000 to $265,000 a year79% above the median listed hereSeen todayOpen 62 days
You'll work with organizations across diverse sub-segments that are transforming their businesses with AI technology.
Anthropic
San Francisco, CA and 2 more places · Posted May 22
Support Engineer
$210,000 to $250,000 a year77% above the median listed hereSeen todayOpen 149 days
We are hiring Support Engineers to serve as the named, dedicated Product Support point of contact for Anthropic's most strategic enterprise customers.
Who is hiring customer support and success in New York, NY
| Employer | Open jobs | Typical posted pay |
|---|---|---|
| Anthropic | 12 | $232,500 |
| Mercury | 4 | |
| Stripe | 4 | |
| Dealpath | 3 | |
| Marblehealth | 3 | |
| AlphaSense | 2 | |
| campfire | 2 | |
| City of New York | 2 |
Counts are open postings on each employer's own career page. Staffing firms and job boards are left out.
How to apply
- Open the job from the list and read the requirements and the pay line.
- Check what the posting asks you to bring (resume, cover letter, questions).
- Apply on the employer's site.
- Keep a note of where you applied.
See your match score for these jobs. Upload your resume and we score each job against it, with the reasons, so you know which ones to spend time on. Free during beta. Create a free account
How many customer support and success jobs are open in New York, NY?
59 on Oct 18, 2026, from 31 employers, read from employers' own career pages. The number changes as employers post and close roles.
How much do customer support and success jobs in New York, NY pay?
75 percent of postings list a pay range. The median listed pay is $130,000 and the middle half runs from $112,500 to $232,500. A listed range is the employer's budget for the role, not an offer. New York requires employers to list a range in many postings.
Which employers are hiring customer support and success in New York, NY?
The employers with the most openings are Anthropic (12), Mercury (4), Stripe (4). The full list is above.
How long do these postings stay open?
A typical posting has been open 34 days, and 35 percent have been open more than 60 days. An old posting is not always a closed one.
How do I apply?
Each job links to the employer's own application page. Open the posting, read the requirements and apply there. If you want a score for how well your resume matches a job, create a free Second Summit account and we score it with the reasons.
Where does this list come from?
We read employers' own career pages and USAJOBS. We do not list jobs from job boards or search services, and we do not estimate pay.